OPERATIONS

Cosi announces new CEO

BY Staff Writer

Deerfield, Ill. — Cosi announced the appointment of Carin L. Stutz as the company’s new CEO and president beginning Jan.1. She also will join the Cosi board of directors.

Stutz, 55, joins Cosi from Brinker International, where she was president of global business development, leading all aspects of franchise development and operations for 240 Chili’s and Maggiano’s restaurants around the globe.

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OPERATIONS

Pharmacists ranked in top three in Gallup’s annual Honest and Ethics survey

BY Staff Writer

Alexandria, Va. – The results of Gallup’s annual Honesty and Ethics survey reveal that pharmacists have ranked in the top three for the ninth consecutive year. In this year’s survey, pharmacists ranked second to nurses and ahead of doctors, moving up one place from last year’s survey. Among respondents, 73% rated the honesty and ethical standards of pharmacists as “very high” or “high.”

The survey measures the public’s trust of professionals across diverse disciplines, including but not limited to health care.

“The Gallup survey reflects the unsurpassed value of community pharmacy in improving patient health and reducing healthcare costs across the board,” said National Association of Chain Drug Stores president and CEO Steven C. Anderson, IOM, CAE. “As the face of neighborhood healthcare, pharmacists are accessible healthcare providers, with nearly all Americans living within five miles of a community pharmacy.”

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Holiday survey: More than 40% of consumers will shop last-minute for gifts

BY Katherine Boccaccio

Los Angeles — Survey data from PriceGrabber, an Experian company, said that many consumers will continue to hit the stores through the final days leading up to Christmas.

Results from PriceGrabber’s fourth winter holiday shopping survey found that 41% of consumers plan to shop between Dec. 21 and Dec. 24 for holiday gifts.

When those last-minute shoppers were asked to select all of the reasons why, 43% said that they believe the best discounts can be found during this time period. Another 43% indicated that they are busy and unable to finish their shopping earlier, 26% admitted to procrastinating, 22% believe it is fun to do last-minute shopping, and 10% are waiting for a year-end work bonus to begin shopping.

"After observing the increase in activity and sales of the Black Friday and Cyber Monday shopping season this year, we expect to see a significant percentage of consumers seeking to prompt retailers to offer additional savings throughout December," said Graham Jones, general manager of PriceGrabber. "Savvy shoppers saw retailers rolling out discounts as early as the week before Thanksgiving this year, and they are staying on top of last-minute incentives that are certainly on the horizon in the coming weeks."

When asked what type of gifts they plan to purchase at the last minute, 53% said they intend to purchase both big- and small-ticket items, 31% will buy only small-ticket items (under $100); 10% will purchase all of the holidays gifts on their list, and 6% will buy only big-ticket items (over $100).

While most consumers plan to complete their holiday shopping before Dec. 25, PriceGrabber’s survey found that 9% will wait until January to purchase holiday gifts. Men and women differed in their plans, with 11% of men saying they will wait until January to buy gifts and only 8% of women planning to do so.

When those consumers who will delay their holiday shopping until January were asked to select all of the reasons why, 68% said that they believe sale prices are best in January, 27% plan to use gift money received during the holiday period, 24% simply prefer shopping in January, and 11% plan to wait for a year-end work bonus to make purchases.

According to PriceGrabber’s survey, a notable percentage of shoppers are turning to daily deal sites for great last-minute prices, with 27% indicating that they plan to shop for last-minute gifts on sites such as Groupon and LivingSocial.

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