CSA survey details retailers’ BI capabilities
New York City — Clarity and ease of use are sticky points for retailers when it comes to implementing business intelligence, according to a recent survey on BI in retail by Chain Store Age.
In other findings, customer segment analysis, customer loyalty analysis and market basket analysis are among the top priorities for retail business intelligence opportunities. To read the full report, which includes analysis by business intelligence specialists from Deloitte and Oracle, click here.
Kidlandia opens FAO Schwarz boutique
New York City — Kidlandia, a company that enables children to create such personalized items as maps, kingdoms and family trees, has opened its first in-store boutique at FAO Schwarz in Midtown Manhattan.
Working with a dedicated FAO Schwarz associate, children and their families can use the Kidlandia Kiosk, which utilizes hardware provided by HP, to create their own personalized kingdom. Customers can select from Kidlandia’s own map designs, or choose a map featuring popular characters from Disney and Nickelodeon. Each map will be designated the land of the child’s name provided, and for further personalization, other names of family and friends can be added, which then become the names of locations on the map.
In addition, as an exclusive to FAO Schwarz, guests can select a map of Manhattan and use it as a way to remember their trip.
The Kidlandia Personalization Boutique will offer 24 x 18-in. Kidlandia fine art prints that will be packaged in a travel-friendly tube for the customer, the company reported.
“2011 will be a monumental year for Kidlandia,” said Kidlandia CEO Brian Backus. “The company was born to give every child their own kingdom to rule. All these exciting new initiatives and products are certain to entertain, educate, and delight kids and parents, and also capture important moments in a highly personalized gift.”
Kidlandia also has an online retail presence with Disney Store, Pottery Barn and Gilte Group. The company said it is developing other relationships with brick-and-mortar retailers.
Ingles Markets reports positive Q2 earnings
Asheville, N.C. — Net sales and net income for Ingles Markets realized a 4% and 38% increase, respectively, during the second quarter ended March 26, the retailer announced Friday.
Ingles reported that second-quarter net sales rose $33.4 million to $870.4 million, while second-quarter net income increased from $5.6 million to $7.7 million.
Excluding gasoline, total sales increased 2.4% and grocery segment comparable-store sales increased 1.9%, compared with the second quarter of the prior fiscal year. The number of customer transactions (excluding gasoline) increased 0.8%, while the comparable average transaction size increased 1.5%, compared with the same quarter last year.
For the first six months of fiscal 2011, net sales rose 3.9% to $1.74 billion and net income increased 32.4% to $15.4 million, compared with the first six months of fiscal 2010.
During the March 2011 six-month period, Ingles opened one new store and three remodeled stores.
Commenting on the financial results, Ingles Markets CEO Robert Ingle II said the second-quarter results were a "testament to the legacy" of the company’s founder, Robert Ingle, who passed away March 6.