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CVS to pay Connecticut $269,000 in penalties related to improper waste disposal claims

BY CSA STAFF

Hartford, Conn. — Connecticut environmental regulators on Tuesday said that CVS has agreed to pay a nearly $269,000 penalty to settle allegations that the chain’s drug stores improperly disposed of photo processing and pharmaceutical wastewater.

The state Department of Environmental Protection announced that dozens of the chain’s Connecticut stores this year and last year discharged photo-processing chemicals into onsite septic systems or sanitary sewers without permits.

The agency also said some stores did the same to wastewater containing pharmaceuticals.

CVS Caremark Corp. said in a statement that in response it has agreed to implement new procedures for the handling of waste, and properly train employees in those new procedures. The company will also audit its stores to ensure compliance.

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Real Estate – in New York and Beyond

BY Katherine Boccaccio

Retailers and developers from around the country are preparing to attend the International Council of Shopping Centers’ New York deal-making convention in New York City on Dec. 6 and Dec. 7. Chain Store Age talked with Ivan L. Friedman, president and CEO of New York City-based retail real estate advisory firm RCS Real Estate Advisors, about what the industry has in store for the New York show and beyond.

As retailers prepare to attend the New York deal-making show in early December, how would you describe the current state of retail?
Retailers are now resigned to a new paradigm. Their gross margins are up and they have better control of their inventories and other costs. As a result, payroll and other SG&A expenses are down, so we’re seeing retailers that are profitable once again. But sales trends are still very much uncertain as we work against the big 2009 sales declines. In terms of real estate, we’re seeing very limited, more selective expansions by retailers, as well as controlled capital expenditures. Ultimately, retailers are still sitting on their cash.

Is New York a viable retail expansion market? What other markets should retailers be considering for their expansions?
Investment and overall opportunity in New York City are great. The ability to do a lot of business here is also great; there are plenty of available locations. But, rents are starting to creep up again and I would tell you that expansions in the city are not for the faint of heart. New York City and the five boroughs, when it comes to street locations, are still very expensive on a dollar per square foot basis. So, if a retailer is looking to open a store in Manhattan, Times Square or 14th Street, for example, that retailer is going to likely pay rents in excess of several hundred dollars to, in some cases, over a thousand dollars per square foot. We’re also starting to see landlords increase rents on currently occupied spaces where some tenants are not able to sustain the increases, so we’re likely to see additional space come on the market as a result.

Retailers should remain focused on the demographics of particular markets they’re interested in and choose locations that make sense for them on an individual basis. Some markets, demographically, won’t make sense and, of course, there are still a few markets that are suffering economically and therefore should be avoided.

As you look ahead to 2011, should portfolio optimization still be a priority for your retail clients?
Retailers should always be looking at store-level profitability. There’s always going to be a bottom 10%-20% of a retailer’s stores that are underperforming. So retailers should always be focused on optimizing their portfolios and improving that bottom 10%-20%. A number of retailers have outsourced their real estate departments to third-party providers to do this for them and are seeing some great results.

What other priorities should retailers have in 2011?

Retailers have to continue to control expenses and look at their rents as a percentage of sales, especially as landlords try to put rent increases in place. Retailers need to be cautious, making sure their rents do not become disproportionately high compared to current sales trends.

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Blockbuster touts ‘less waiting’ in first TV campaign in three years

BY CSA STAFF

DALLAS – Blockbuster has announced the launch of its first national television advertising campaign in three years. For the first time since 2007, the company will promote itself on every major network and cable networks with its campaign, "Less Waiting. More Watching." The 30-second spot debuted Nov. 22 on programs like NBC’s "Today" show and ABC’s "Dancing with the Stars: Finale."

Through the campaign, Blockbuster said it is hoping to reinforce the message that its is the place to go to get the hottest new releases on their release date, many of which are not available at Netflix or Redbox for another 28 days. The campaign also reintroduces Blockbuster as a multi-channel entertainment provider of movies.

According to the company, the campaign uses humorous situations, such as a fictional flight being delayed for 28 days, or diners being told their table won’t be ready for 28 days, to show how in most cases people would never wait that long for something. This is illustrated by the commercial’s voice over:

"You’d never wait that long. So why wait 28 days for new releases? Blockbuster has hot new titles, like The Kids Are All Right and Charlie St. Cloud, 28 days before Netflix and Redbox. Rent them in store, by mail, stream on demand and on the go. Blockbuster. Less waiting. More watching."

"’Less Waiting. More Watching.’ says it all," said James Keyes, Blockbuster’s CEO. "It reminds everyone that we are the first and best source for the hot new releases. Blockbuster has your favorite new movies on the day of the release and you can get them through multiple channels — our stores, by mail, streaming on Blockbuster on Demand and downloading to mobile for on the go viewing."

The campaign, developed by Euro RSCG, will evolve with a second TV spot that will begin airing on Dec. 7, the company reported.

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