OPERATIONS

Deloitte Survey: Shoppers expect discounted prices

BY Staff Writer

New York City — Excitement over unexpected in-store deals has diminished as discounted prices become an anticipated part of the consumer products shopping experience, according to the Deloitte/Harrison Group annual American Pantry Survey.

For nearly one-third (30%) of consumers, at least seven of 10 items in their shopping cart is discounted. Additionally, 80% of them say they do their own research and have a pre-determined price point and a potential savings amount in mind before they step into a store. Furthermore, two-thirds (66%) of consumers shop when they know products will be on sale.

“Shoppers today expect to get a deal on the products they purchase,” said Pat Conroy, vice chairman, Deloitte LLP and consumer products sector leader. “With this mindset it is critical that consumer products companies take measures to enhance brand loyalty by connecting early and often with key audiences in environments outside of the store.”

Three-quarters (75%) of survey respondents assert that that they are smarter shoppers than they were a year ago, and nearly nine in 10 (86%) believe they are getting more precise in what they buy.

Additionally, eight in 10 (80%) consumers say they have become more efficient at getting in and out of the store in 2011.

Nine in 10 shoppers know what they’re buying before they arrive at a store, and more than eight in 10 (83% ) have a set of brands in mind that they will consider. And, eight in 10 (80%) shoppers indicate that the recession has caused them to realize what brands they care about and which ones they don’t.

In other findings, 490% of shoppers say they are no longer interested in trying private labels or store brands. Furthermore, 90% shoppers assert that they have already figured out which store brands and private labels work for their families – and which ones do not – while nearly the same amount (88%) of consumers claim they have established which store brands and private labels are good, and which ones are not.

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OPERATIONS

Gap introduces Google Wallet in San Francisco area stores

BY Staff Writer

San Francisco — Gap Inc. announced that shoppers at more than 65 of its stores across the Bay Area can now use Google Wallet to pay with a single tap of your phone.

Google Wallet supports most Citi PayPass eligible MasterCard credit cards and the Google Prepaid Card.

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STORE SPACES

Waste Management and Publix open composting center in Florida

BY Marianne Wilson

New York City — Waste Management and Publix Super Markets announced the opening of the Okeechobee Organics Recycling Facility, which uses advanced aerated composting technology to process food residuals.

The eight-acre facility, located adjacent to Waste Management’s Okeechobee Landfill, utilizes a forced aeration system with computer controls to regulate airflow and air treatment to process pre-consumer food waste from Publix stores — including produce, bakery and floral items — with yard waste into organic compost products.

The eight-acre facility, located adjacent to Waste Management’s Okeechobee Landfill, utilizes a forced aeration system with computer controls to regulate airflow and air treatment to process pre-consumer food waste from Publix stores — including produce, bakery and floral items — with yard waste into organic compost products.

“As the nation’s largest environmental solutions provider, our customers are asking us to help them meet their sustainability goals,” said Tim Hawkins, area VP for Waste Management. “We’re very pleased to partner with Publix on the first dedicated organics composting site in South Florida to serve their needs.”

Waste Management trucks are collecting and transporting the organic material from 40 Publix stores in Miami-Dade County and two Publix GreenWise Markets in Palm Beach County in the first phase of the program. Over the coming months, Publix plans to add additional stores in Miami-Dade and Broward counties to the program.

"Publix commends Waste Management on moving the industry forward with the opening of their Organics Recycling Facility in Okeechobee," said Kim Jaeger, Publix’s Miami media and community relations manager. "Our partnership with Waste Management presents an opportunity in fulfilling our mission to be intolerant of waste by diverting food waste that would typically be sent to local landfills. Publix’s continued success depends upon sustaining our environment, our community and our business."

The Okeechobee facility is permitted to accept up to 30,000 tons per year, including 15,000 tons of food waste and 15,000 tons of yard waste, and is part of Waste Management’s strategy to expand organics recycling in Florida and throughout North America.

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Z.Sifac says:
Mar-25-2013 10:00 pm

These days, people should
These days, people should gather their will into promoting the development of sustainable industries, since this is the key to a sustainable life. Energy renewal resource, wind energy, electric cars, the right to have access to bio products and to enhance their wealth. This is what is truly worth fighting for, otherwise social riots become ordinary unnoticeable events.

D.Spencer says:
Mar-25-2013 09:53 pm

People say you need the
People say you need the inspiration and the self-confidence to take such a step and apply for a job with one of these tech industry giants. I cannot imagine education today other than supported by the most advanced technologies, learning platforms, information management tools and devices. For security measures, I tell you, you would better bring your own device, just to make sure. This is how things followed their course and we got used to new systems coming up to bury the old ones. I trust this is all for good.

Z.Sifac says:
Mar-25-2013 10:00 pm

These days, people should gather their will into promoting the development of sustainable industries, since this is the key to a sustainable life. Energy renewal resource, wind energy, electric cars, the right to have access to bio products and to enhance their wealth. This is what is truly worth fighting for, otherwise social riots become ordinary unnoticeable events.

D.Spencer says:
Mar-25-2013 09:53 pm

People say you need the inspiration and the self-confidence to take such a step and apply for a job with one of these tech industry giants. I cannot imagine education today other than supported by the most advanced technologies, learning platforms, information management tools and devices. For security measures, I tell you, you would better bring your own device, just to make sure. This is how things followed their course and we got used to new systems coming up to bury the old ones. I trust this is all for good.

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Consumer confidence is high. Is that reflected in your stores’ revenues?

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