Discounter’s head of risk and compliance to depart
Target is losing another key executive.
Jackie Rice, Target's chief risk and compliance officer, announced she will be leaving the company at the end of the month. Rice announced that leaving is a personal decision, and she wants to be closer to her family who lives outside of Minneapolis, according to the Minneapolis-St. Paul Business Journal.
Rice, who joined Target in 2014, was responsible for overseeing the enterprise’s risk management, compliance, vendor management and corporate security. She lead a team focused on evolving and enhancing enterprise risk and compliance standards to protect Target and the company’s stakeholders, including customers, team members and vendors.
Rice’s team, which is comprised of approximately 60 associates, will now report to chief legal officer Don Liu, who has a background in risk compliance. The company does not plan to replace her, the report said.
In the report, a Target spokesperson said, via an email, that the company was "extremely thankful for the work Jackie led in the past three years to strengthen our risk and compliance efforts." Rice was hired by CEO Brian Cornell, shortly after he joined the company in 2014 — and on the heels of Target’s high-profile data breach in a year earlier.
Rice’s upcoming departure is the latest in a string of leadership changes at Target in the last year. These include the addition of a new chief digital officer, head of grocery operations and leader of innovation and strategy.
Uniqlo creates plan to embark on digital transformation
In a move to attract more specialized information technology specialists, Uniqlo is renovating its digital DNA.
The fast-fashion giant — which doesn't have a reputation as a “cutting edge” digital company and struggles to attract the best IT talent — will undergo a digital transformation. Its first step in this strategy: to hire an army of experienced information technology specialists who can help improve operational efficiency and create innovative systems, according to Nikkei Asian Review.
Once this team is in place, the company plans to focus on big data and artificial intelligence (AI). Specifically, Uniqlo envisions how AI could help factories, distributors and stores understand — with precision — what the customer wants. This insight will also help the chain reduce excessive inventory. Meanwhile, by analyzing big data on consumer behavior, Uniqlo could make recommendations on clothes or deliver the right product at the right time to a specific customer, the report said.
The company is already taking steps to rebrand itself as a digitally-innovative company. Earlier this month, the Japanese retailer announced it would begin rolling out 6-ft.-high vending machines at airports and malls across the United States.
The devices will enable customers to purchase T-shirts and lightweight down jackets. Customers use a touchscreen to select shirt and jacket styles, colors and sizes. Purchases can be made via credit or debit card, and unwanted items can be returned in-store or via mail.
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Delivery wars heat up as two more retailers expand same-day services
Best Buy and Macy’s are stepping up their same-day delivery efforts as they continue to bolster their defenses to compete with Amazon and other rivals.
Best Buy announced on Thursday it is expanding its same-day delivery of online orders from 13 metro areas to 27, with more to come. The retailer expects that customers in nearly 40 cities will be able to take advantage of service for the holiday selling season.
In addition, Best Buy is slashing the fee for the service, dropping the price per order from $14.99 to $5.99. Also, more products are being made eligible for the service.
The retailer said its same-day deliveries will be handled by two companies that use a crowdsourced labor model, including our original partner, Deliv.
Also on Thursday, Macy's announced that, starting this fall, it is expanding its same-day delivery of products purchased online to 15 more markets across the United States, which will bring the program to a total of 33 markets. Bloomingdale’s will expand into two additional markets.
The fee for same-day delivery service is $8 for all online purchases that meet Macy’s ($99) or Bloomingdale’s ($150) free shipping thresholds, and $8 plus standard shipping costs for anything less. Macy’s same-day delivery program is done in collaboration with Deliv.
Best Buy began testing same-day delivery in the Bay Area in late 2015, and expanded it to Atlanta, Boston, Chicago, Dallas, Houston, Las Vegas, Los Angeles, Miami, New York, Philadelphia, Seattle and Washington, D.C., in 2016. Beginning Sept. 6, same-day delivery will expand to the following cities: Austin, Charlotte, Cincinnati, Columbus, Denver, Kansas City, Minneapolis/St. Paul, Orlando, Phoenix, Pittsburgh, Sacramento, San Antonio, San Diego and Tampa.
Macy’s launched its same-day delivery service in 2014. It is currently available in the following markets: Atlanta; Boston; Chicago; Dallas; Houston; Las Vegas; Los Angeles; Miami; New Jersey; NYC Metro (Manhattan, Brooklyn, Queens, Yonkers); Orange County, California; Philadelphia; San Francisco; Seattle, and Washington, D.C.
The new markets being added are: Austin, Texas; Charlotte, N.C.; Cincinnati; Columbus, Ohio; Denver; Grand Rapids, Mich.; Kansas City, Mo.; Minneapolis-St. Paul; Orlando, Fla.; Phoenix; Pittsburgh; Sacramento, Calif.; San Antonio, Texas; San Diego, Calif; and Tampa, Fla. Bloomingdale’s will expand into two additional markets: Orlando, Fla., and San Diego, Calif.