OPERATIONS

DSW enhances omnichannel fulfillment with eBay Enterprise in-store pickup

BY Marianne Wilson

King of Prussia, Pa. — eBay Enterprise, an eBay Inc. company, announced that Designer Shoe Warehouse will expand its omnichannel fulfillment capabilities with eBay Enterprise In-Store Pickup. The company is also poised to launch ship-to-store as part of its progressive omnichannel strategy.

Augmenting the company’s success with eBay Enterprise Ship-from Store, and Dropship Manager, DSW is now positioned to deliver a full portfolio of customer-centric fulfillment options that will help to fulfill their ultimate goal of delivering any shoe, anywhere, any time, according to eBay Enterprise.

DSW selected eBay Enterprise as its omnichannel fulfillment partner more than a year ago.

“Our experience with eBay Enterprise Ship-from Store and Dropship solutions, as well as its implementation and support resources, has been extremely positive. Based on the success of those programs, we are confident our In-Store Pickup and Ship-to Store initiatives will be equally successful,” said Roger Rawlins, executive VP, omnichannel, DSW.

The deployments of eBay Enterprise In-Store Pickup and Ship-to Store will provide DSW customers with convenient options to purchase items online and pickup orders at the location of their choice, while also avoiding shipping charges. Both solutions also offer potential for incremental sales opportunities while the customer is already in the store.

“At DSW, we are focused on providing the best shopping experience possible,” Rawlins said. Our goal is to provide our customers with a seamless experience, whether they are shopping in stores or online. With our implementation of eBay Enterprise Ship-from Store, DSW offers the online customer access to its extensive assortment regardless of where one shops by providing visibility into inventory held by DSW stores and DSW.com.”

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News

Restoration Hardware unveils RH New York, The Gallery

BY CSA STAFF

Restoration Hardware’s RH New York, The Gallery in New York’s Flatiron District is open for business. The 19th-century building is located at 935 Broadway.

With three floors and 30,000 gross sq. ft., the newly expanded gallery is three times its previous size, featuring a dramatic antique mirror-lined grand staircase with custom-designed iron handrails inspired by the late Venetian architect Carlo Scarpa.

The new gallery features an expansive offering of the brand’s recently unveiled 2014 furniture collections, including pieces from the brand’s RH Small Spaces Source Book. Additionally, and coinciding with the launch of the RH Rugs Source Book, the gallery includes a Ben Soleimani Rug Showroom that displays the fourth generation designer’s exclusive hand-knotted and hand-woven rugs for RH. Also featured is his recently debuted Vintage collection from the 1940s and 1950s curated during his global travels.

The third floor has urban, garden-inspired settings showcasing collections from the RH Outdoor Source Book in all-weather wicker, weathered teak and high-performance Perennials fabrics.

Throughout the three floors is an expanded offering of the brand’s RH Objects of Curiosity and RH Tableware collections, objects, accessories and tableware that have been curated by artisans from around the world.

The gallery offers personalized interior design services, and will be open 10 a.m.-8 p.m. Monday through Saturday, and 11 a.m.-7 p.m. Sundays.

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STORE SPACES

Walgreens installs Cree LEDs in Goodyear, Arizona, store

BY Marianne Wilson

Durham, N.C. — Walgreens plans to incorporate energy-efficient LED lighting into its new stores going forward. The drugstore retailer recently installed Cree LED lighting in its 14,820-sq.-ft. Goodyear, Arizona location.

The 14,820-sq.-ft. store uses Cree’s LED troffers, linear luminaires and downlights, saving the retailer thousands in annual energy and maintenance costs while delivering superior illumination, Cree said.

“Cree’s products deliver among the best light levels in the industry matched with superior efficacy, which helps lower our total cost of ownership since less power is needed to illuminate all levels of our shelves over alternative light fixtures,” said Jamie Meyers, manager of sustainability for Walgreens. “We had been looking to add LED technology to our corporate sustainability program for a while, and with the successful Cree lighting implementation at the Goodyear store, it’s clear that it’s time to roll this out on a larger level. We are planning to incorporate LED lighting into all of our new stores moving forward.”

The Cree LED lighting system allows Walgreens to reduce its energy usage and operating costs without compromising light quality. The linear luminaires deliver strong vertical light levels throughout the sales floor, and the troffers, which are designed to last 100,000 hours, help Walgreens reduce energy consumption and maintenance needs in the pharmacy.

“With Cree, the colors of our merchandise pop to such an extent that customers can easily see items on the bottom shelves,” added Meyers. “There is a distinctively different feel when you walk into this store. Cree LED lighting has a better quality to it. It’s crisper and cleaner. That’s valuable to us, particularly as a retailer trying to make our product look as appealing as possible."

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