OPERATIONS

Duane Reade rolls out enhanced workforce-management solution

BY CSA STAFF

Milwaukee Red Prairie announced that New York-based drug store operator Duane Reade has rolled out RedPrairie’s Site Manager — an enhanced user interface for RedPrairie’s Workforce Management solution — at its more than 250 stores. (In February, Walgreen Co. announced it was buying Duane Reade, with the transaction expected to close by Aug. 31.)

“When we first saw the new user interface at RedPrairie’s user group meeting, we recognized it could provide immediate benefits to our managers, and be implemented very quickly,” said Chuck Newsom, senior VP store operations, Duane Reade. “We asked RedPrairie’s development and services teams to work with us to implement the new Site Manager as soon as possible. We feel the feedback and adoption from our managers and users has been excellent, with administration time reduced by as much as 50%.”

Duane Reade has already realized significant benefits attributed to RedPrairie’s workforce-management solution, and wanted to find ways to improve productivity for all store-level users. The company felt the new interface’s action-oriented navigation and extendible framework would improve efficiency in daily workforce-management operations, enabling managers to spend more time with customers and associates. “

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OPERATIONS

J.C. Penney promotes exec to lead home business

BY CSA STAFF

Plano, Texas J.C. Penney has promoted John J. Tighe to serve as senior VP and general merchandise manager of J.C. Penney’s Home business. He also is expected to join the company’s executive board.

Meanwhile, Elizabeth Sweney, executive VP and senior general merchandise manager, will add fine jewelry to her merchandising duties over the women’s apparel, women’s accessories and shoes divisions.

Jeffrey J. Allison, who was recently named the leader of the home and fine jewelry business, has left J.C. Penney Co. for personal reasons.

With Sweney now over all of the company’s women’s divisions, CEO Myron E. Ullman III said the company will better deliver consistent fashion looks to customers.

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Lowe’s announces exec promotions

BY CSA STAFF

Mooresville, N.C. Lowe’s Cos. said Friday that it has made two promotions in its human resources and store planning areas.

Cedric T. Coco was recently promoted to senior VP learning and organizational development, having served as VP in that role since joining the company in 2008 from Microsoft. He is responsible for enterprise-wide leadership development, talent acquisition, talent management and learning strategies as well as the company’s diversity efforts.

Ronnie E. Damron has been promoted to senior VP store planning and environment. Damron has served since 2006 as VP new store set-up and remerchandising. He joined Lowe’s in 1979 in the Pikeville, Ky., store and has served as store manager, district manager and regional VP.

Damron replaces long-time merchandising and store planning executive R. Vaughn Hayes, who announced his retirement, effective March 5, after nearly 39 years with the company.

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