FINANCE

Dunkin’ Brands posts tough Q1; on track for 800 openings worldwide in 2014

BY Katherine Boccaccio

Canton, Mass. — Dunkin’ Brands Group, parent to Dunkin’ Donuts and Baskin-Robbins, said its banners were impacted by tough weather in the first quarter, with U.S. comparable store sales growth of just 1.2%. Net income for the quarter dipped 3.5% from $23.8 million to $23 million. Revenue rose 6.2%.

"We had a difficult first quarter with our comparable store sales growth in the U.S. significantly impacted by severe weather in the regions of the country where most of our Dunkin’ Donuts restaurants are located. However, we remain confident that we will hit our targets for the full year," said Nigel Travis, chairman and CEO, Dunkin’ Brands Group, Inc.

The company added 96 net new restaurants worldwide during the quarter, including 69 net new Dunkin’ Donuts in the U.S., 52 net new Baskin-Robbins International locations, one net new Baskin-Robbins U.S. location, and 26 net closures for Dunkin’ Donuts International.

Additionally, Dunkin’ Donuts U.S. franchisees remodeled 94 restaurants during the quarter.

For fiscal 2014, the company expects that Dunkin’ Donuts U.S. will add between 380 and 410 net new restaurants representing greater than 5% net restaurant growth and expects Baskin-Robbins U.S. will add between 5 and 10 net new restaurants.

Internationally, the company is targeting opening 300 to 400 net new restaurants across the two brands.

Globally, the company expects to open between 685 and 800 net new units.

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OPERATIONS

Walgreens teams with Coupons.com on Retailer iQ rollout

BY Katherine Boccaccio

Mountain View, Calif. — Coupons.com Inc. announced that Walgreens has rolled out its Retailer iQ targeting and analytics platform in all 8,000 stores, designed to make the promotions and checkout experience digital, mobile and personalized.

According to Coupons.com, Retailer iQ combines several components into one omnichannel platform that is designed to drive consumer engagement, activation and shopping behavior. The components include: digital e-receipt via SMS and email, personalized recommendations for products and coupons, integrated shopping lists, extensive targeting capabilities, real time analytics and a wide range of integrated digital media experiences. The platform integrates into the retailer point-of-sale system to manage the entire flow of digital couponing, including creation, issuance, activation, redemption, validation and clearing.

“This technology pushes crumpled, indecipherable receipts and irrelevant coupons into the digital era,” said Steven Boal, CEO and founder of Coupons.com. “It’s an incredibly powerful tool. We spent three years building it and we’re proud to be working with Walgreens and our other brand and retailer partners to lead the future of promotions.”

Walgreens’ more than 100 million Balance Rewards members can now access Paperless Coupons and digital receipts, with the ability to clip digital offers from walgreens.com/coupons and within its mobile app. Users can redeem offers at point-of-sale by swiping their Balance Rewards cards.

“Our customers live in a digital world and providing them with valuable offerings such as Paperless Coupons or digital receipts is an example of how we make the shopping experience even more convenient,” said Rich Lesperance, Walgreens senior director of Personalization and CRM.

Retailer iQ is built on top of a personalization platform that evaluates shopping baskets and shopping history in addition to other data to deliver a highly personalized experience for consumers. Whether it is information from retailers or manufacturers on the e-receipt, recommendations for adding items to the shopping list, or highly relevant coupons, Retailer iQ’s data engine makes every interaction shopper-specific, whether on a PC, on the go with a mobile phone or in the store.

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News

Supervalu’s Sales joins Toys “R” Us board

BY CSA STAFF

Former Supervalu and Canadian Tire executive Wayne Sales was named to the board of directors at Toys “R” Us to fill a position vacated by Michael Calbert.

Calbert had served on the Toys “R” Us board since 2005 and the company noted his departure did not involve any disagreement. Calbert also serves on the board of Dollar General and earlier this year resigned from KKR & Co.

Filling his shoes on the toy retailer’s board is Wayne Sales. He is the retired vice chairman of Canadian Tire and served as the retailer’s CEO from 2000 to 2006. More recently, Sales served as CEO of Supervalu from July 2012 to February 2013 and was the companies non-executive chairman of the board from 2010 to 2012. He also serves on the board of Tim Hortons, one of Canada’s leading quick serve restaurant operators.

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