OPERATIONS

Dunkin’ Donuts signs N.C. franchise agreement

BY Dan Berthiaume

Canton, Mass. – Dunkin’ Donuts has signed a multi-unit store development agreement with new franchisees Wendover Donuts LLC to develop five restaurants in North and South Greensboro, North Carolina. The locations will incorporate traditional and combination unit development with sister brand, Baskin-Robbins, with the first store planned to open in 2015.

Currently, there are more than 300 Dunkin’ Donuts restaurants located throughout the state, and the company is continuing to recruit franchisees in the cities of Greensboro, Raleigh, Wilmington and Charlotte. To help fuel growth in North Carolina, special development incentives are available, which include reduced royalty fees for three years and up to $10,000 in local store marketing for stores that open on time.

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EBags launches online bag finder

BY Dan Berthiaume

Denver – eBags has launched its online Back to School Bag Finder. The e-commerce tool features more than 5,000 backpacks from 100 brands.

The Bag Finder provides consumers with the ability to filter by bag type, color, or customer opinion. Ebags offers 3 million online customer reviews.

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Sears, Kmart expand free in-store pickup

BY Dan Berthiaume

Hoffman Estates, Ill. – Sears and Kmart will allow pick up of Sears.com or Kmart.com orders at any of each other’s more than 2,000 U.S. stores. Customers will be able to select free store pickup and a preferred pickup location for specially marked online items

The order will then ship to the chosen store and the customer will receive an email confirmation when it is ready for pickup. The customer has three pickup options – with each one offered in five minutes or less:

• Arrive at the store and pick up at the merchandise pickup area.
• Or select free anyone, anywhere pickup and send a friend or family member to pick up the purchase.
• Or select in-vehicle pickup for a Sears store pickup and an associate will then bring the item out to the car.

The Shop Your Way loyalty program channel on YouTube features a video demonstration that illustrates free store pickup at Sears or Kmart.

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