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Eastern Mountain Sports to roll out VeriFone iPad retailing solution

BY Staff Writer

San Jose, Calif. — VeriFone Systems announced Thursday that outdoor retailer Eastern Mountain Sports has successfully piloted the VeriFone GlobalBay iPad solution in four stores and is readying a 2012 rollout.

The VeriFone GlobalBay platform is a software-as-a-service offering that enables a suite of next-generation mobile retail software for retailer-to-consumer interaction and leverages retailers’ existing POS, e-commerce and store systems.

"The VeriFone GlobalBay App is central to our continued efforts to provide the best customer experience in the industry," said Will Manzer, CEO, EMS. "This solution provides us with the flexibility to deliver the right product and activity content where it’s needed – while working with customers."

The VeriFone GlobalBay Retailing App for iPad offers configurable features and improves the interaction between store associate and consumer while enhancing the overall in-store selling experience.

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Survey: More than 50% of retailers use passwords for POS security

BY Staff Writer

Redwood City, Calif. — More than half of retailers still use passwords for point-of-sale system login, despite concerns over the sharing and misuse of those passwords, according to a survey by DigitalPersona, a global provider of strong authentication and access management solutions. The survey also revealed that of those companies considering a change to new login methods, nearly 70% are considering a switch to biometric authentication.

The 2011 survey, conducted by NetWorld Alliance, revealed that over 90% of the respondents ranked fraud prevention to be one of the most important aspects when considering sign-in methods. Furthermore, respondents cited eliminating fraudulent overrides and attendance fraud as the most important security concerns facing their business. Fraud and theft remain dominant issues for global retailers as losses continue to mount. The Centre for Retail Research’s Global Retail Theft Barometer estimates that approximately $40.7 billion is lost due to disloyal or fraudulent employees per year.

“Despite the overwhelming indication that fraud and theft are major business concerns for POS security, it’s surprising that over half of businesses still use the least secure method of user authentication,” said Jim Fulton, VP DigitalPersona. “The retail industry continues to be a victim of their own inaction – they know the use of passwords is a threat to their business, and yet will accept this situation despite the availability of cost-effective and proven alternatives. Fingerprint biometrics is a proven solution that prevents fraud and theft, is easy to use and deploy and can rapidly pay for itself.”

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Belk selects Teradata warehouse solution

BY Katherine Boccaccio

Charlotte, N.C. — Analytic data solution-provider Terradata said Thursday that Belk has selected multiple Teradata Data Warehouse Appliances and the Teradata Retail Logical Data Model to build a new integrated database-driven analytics environment.

Teradata professional services consultants are also working with Belk’s business and data experts to develop a roadmap to provide additional business value. The new Teradata-based analytic environment will enable increased data visibility and accelerated speed for complex queries, according to the companies.

"We were ready for a new data warehousing system to meet our requirements for a scalable, enterprise-class analytic environment capable of handling more numerous and more complex queries to explore and utilize growing volumes of valuable data," said Mike Laurenti, executive VP and CIO, Belk.

The database infrastructure deployment will include consolidating data from existing data marts into an integrated data warehouse – plus a test and development platform.

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