STORE SPACES

Ferrandino & Son hires VP operations

BY Dan Berthiaume

Farmingdale, N.Y. – Ferrandino & Son Inc., a provider of exterior maintenance, facility services, HVAC, lighting and electrical services, painting and general contracting, has hired Tom Panek as VP operations. Panek will be responsible for the day to day operations across all of Ferrandino & Son programs.

“Tom brings a background in process improvement and people development,” said Kevin Smith, COO. “As our growth is as a much a function of Best in Class Service through great processes and great people, his strengths align perfectly with the foundation that allows Ferrandino & Son to continue to be a market leader.”

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Market Basket expands use of Revionics pricing

BY Dan Berthiaume

Austin, Texas — Market Basket Grocery Stores, a privately-owned grocer with 34 full-service supermarkets in the East Texas and Louisiana region, has renewed and expanded their agreement for Revionics Life Cycle Pricing Optimization. They expanded the agreement to also include Revionics Advanced Analytics services, such as the Key Value Item (KVI) Analysis, which will enable them to leverage science to better align their KVIs with shopper behavior and the competitive landscape.

Market Basket initially leveraged Revionics Price Optimization to compete more profitable against several large, dominant competitors. Having successfully executed this strategy over the past years, their current focus is on using optimization to grow market share.

“As a Revionics customer since 2009, I can’t emphasize enough how satisfied we are with the results driven from Revionics’ solutions and how much we appreciate their strong partnering approach,” said Skylar Thompson, president of Market Basket. “Since implementing Revionics, we have seen a significant ROI in profits. In addition, we have experienced improved visibility and management of our pricing efforts which has enabled us to become more efficient and execute a consistent price image.”

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OpenTable kicks off 20-city expansion in New York

BY Dan Berthiaume

San Francisco – OpenTable, a provider of online restaurant reservations and part of The Priceline Group, has kicked off the national expansion of its pay with OpenTable feature with a launch in New York City. In addition to its new launch in New York City, OpenTable plans to expand its mobile payments presence in San Francisco, home to its mobile payment pilot which launched in February 2014, and to roll out the feature across the nation by introducing it in 20 cities before the end of 2014.

To pay with OpenTable, diners who book at participating restaurants add a credit card in the OpenTable iPhone app before they dine and can then view and pay their check with a few taps. There’s no separate app to download; no table number to enter; and no scanning or barcodes involved.

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