STORE SPACES

FM Facility Maintenance acquires US Signs

BY Marianne Wilson

Hartford, Conn. — FM Facility Maintenance, a leading provider of facility management for clients with multisite restaurant and retail locations, announced that it has acquired the assets and certain liabilities of US Signs. With this acquisition, FM Facility Maintenance strengthens its position as a service provider of facility maintenance services to customers with a national footprint.

“The symmetries between US Signs and FM Facility Maintenance are many but I believe it is our shared commitment to excellence and superior service delivery that will make this a solid enterprise, said Jim Reavey, president and CEO of FM Facility Maintenance. “US Signs expertise in sign services is impeccable and industry-leading. We look for US Signs to expand FM Facility Maintenance’s value proposition to customers and suppliers in both the sign and integrated facilities management services markets.”

US Signs is a provider of outsourced sign fabrication, installation and repairs and maintenance services. Lee Clark, president and CEO of US Signs, will serve in the same position in the US Signs division at FM Facility Maintenance.

“US Signs will operate as a division within FM Facility Maintenance. All of the company’s employees including management, sales, finance, service and project management personnel will remain with FM Facility Maintenance as part of the transaction.

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STORE SPACES

RMS changes name to Ascential

BY CSA STAFF

Racine, Wis. — Retail Maintenance Service (RMS) has changed its name to Ascential to reflect its growth and enhanced capabilities.

The company provides complete facility solutions as a single-source provider, combining self-performing capabilities with enhanced contract services. It serves a variety of industries, including retail, restaurant, banking and hospitality. It offers on-demand building services for numerous trades including general repair, plumbing, electrical, HVAC, painting, flooring, roofing, landscaping, parking lots, snow removal, and capital improvements.

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STORE SPACES

Au Bon Pain launches remodeling program

BY CSA STAFF

New York City — Fast-casual restaurant operator Au Bon Pain is launching a major remodeling program that will transform all of its 318 cafes. The Boston-based chain also is testing iPads as an order-taking device in select stores.

Under this initiative, the company has already remodeled a majority of its cafes in the greater New York City area, one of the company’s largest markets.

The café interiors will be redesigned to speed service, particularly at the sandwich bar, where a more efficient ordering process utilizing iPads is being tested at several locations. The seating areas will be refurbished, and team members are now distinguished by new black uniforms with a sunburst orange apron.

"Our recently remodeled New York City cafes have been generating double-digit sales increases, reflecting the enthusiastic response of our guests,” said Sue Morelli, CEO.

The redesign is being undertaken as the chain gears up for expansion. It is planning to add more than 20 new units systemwide its current fiscal year, including in new markets such as Sacramento, Calif., and Nashville, Tenn.

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