OPERATIONS

Foot Locker names COO

BY Staff Writer

New York — Foot Locker Inc. said Thursday that current executive VP and retail group president Richard Johnson as been promoted to COO, giving the company veteran operational oversight of all the retailer’s banners. The appointment is effective immediately.

Along with its namesake Foot Locker stores, the company also operates Champs Sports, Kids Foot Locker and CCS.

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OPERATIONS

Charlotte Russe selects Innotrac for e-commerce fulfillment, contact center solutions

BY Staff Writer

Atlanta — Commerce solution provider Innotrac Corp. said Thursday that Charlotte Russe has selected it to provide fulfillment and contact center solutions for the retailer’s growing e-commerce business.

Innotrac said it will provide e-commerce fulfillment and high-touch customer care services for Charlotte Russe, which also includes returns processing. Innotrac is working closely to integrate with Charlotte Russe’s e-commerce platform powered by MICROS-Retail, ensuring a seamless customer experience across all major touch points.

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OPERATIONS

Silver Jeans Co. to expand U.S. store presence, names head of retail

BY Katherine Boccaccio

Winnipeg, Manitoba — Canadian denim company Silver Jeans Co. said Thursday it will expand its branded stores in the United States, and has created a new retail division to execute the strategy.

Silver Jeans Co. said it will launch the plan with a new store opening in early 2013, joining the only store currently open here at Park Meadows Mall in Denver.

The company has named Denise Norkus as VP of the newly formed retail division. Most recently she was VP retail at Betsey Johnson. Darren James has been appointed senior director of operations, coming to the company from Disney Stores North America.

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