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Formosa Supermarket selects NCR to improve customer experience

BY Dan Berthiaume

San Paulo, Brazil — NCR Corporation announced that Formosa Supermarket, one of the biggest supermarket chains in Brazil, chose an NCR hardware solution to expedite service in its stores.

Formosa Supermarket enjoys some of the highest revenues per store and by checkout in Brazil. Increased store activity, combined with hot and humid weather conditions required Formosa Supermarkets to incorporate a solution that not only handled large volumes but could also stand up to the climate.

“In a competitive marketplace, we have to constantly improve the experience for our customers, giving them a reason to choose Formosa Supermarket,” said Paulo Oliveira, CFO at Formosa Supermarkets. “Our new NCR technology solution helps improve the customer experience, and create greater efficiency within our stores with faster, more accurate scans that improve traffic flow.”

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Cybera releases VAN for NBS processors

BY Dan Berthiaume

Nashville, Tenn. – Cybera Inc., a provider of virtual application network services, has completed a new National Bankcard Service (NBS) payment Virtual Application Network (VAN) that enables connectivity between POS and NBS payment processors. With this new partnership, Cybera has given NBS the ability to process payment through POS systems that emit payment through serial interface.

Cybera will facilitate the conversion of the serial signal emitted from the POS system into IP, allowing existing POS customers the ability to implement NBS as a payment processor. By performing the embedded serial conversion and placing the payment traffic into a secure end-to-end segmented network, Cybera is able to reduce the scope of the customers’ Card Data Environment (CDE), improving PCI compliance.

The NBS Payment Virtual Application Network (VAN) enables connectivity between the VeriFone POS and any given payment processor. This solution also maintains a highly available connection between Cybera’s cloud and NBS’s payment infrastructure.

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GMA bestows highest honor on retired Walmart CEO Mike Duke

BY CSA STAFF

The Grocery Manufacturers Association (GMA) has presented retired Walmart president and CEO Mike Duke with its 2014 Hall of Achievement Award at the GMA Leadership Forum at The Broadmoor. The Hall of Achievement Award represents the highest honor given by the more than 100 year-old association.

“Mike Duke’s record of service and success is an inspiration and model to all in the food, beverage and consumer products industry. His visionary leadership has had a profound and lasting impact on the companies, communities and consumers he has served in the course of his impressive career,” said Pamela G. Bailey, president and CEO of GMA. “It is with great pleasure that we recognize his many contributions with the Hall of Achievement Award.”

Duke’s tenure at Walmart began in 1995, and he quickly rose through the ranks, leading the logistics, distribution and administration divisions. In 2005 he assumed responsibility for its international arm, and also served as vice chairman. Duke was named president and CEO of Wal-Mart Stores in 2009, becoming just the fourth person to hold the position in the retailer’s history. As CEO, he is credited with delivering strong financial performances while making critical investments in technology and human resources to support Walmart’s global expansion. Duke has also been a champion of the company’s efforts to address social and environmental issues. During his tenure, the company opened more than 220 stores in food deserts across the U.S., launched the Great For You icon to help customers quickly and easily identify more nutritious foods for their families, saved customers more than $3.5 billion on fresh fruits and vegetables, donated more than 1.58 billion pounds of food to local food banks, and pledged to source $20 billion in goods from women-owned businesses by 2016. Today, Duke serves as chairman of the executive committee of the Walmart Stores board of directors. Prior to joining Walmart, Duke gained 23 years of retail experience as an executive with Federated Department Stores and May Department Stores.

Duke has served on the board of directors of the Consumer Goods Forum, the executive committee of the Business Roundtable and the advisory board for Tsinghua University School of Economics and Management in Beijing, China. He currently sits on the executive board of Conservation International’s Center for Environmental Leadership in Business and on the board of advisers of the University of Arkansas.

The GMA Hall of Achievement Award honors the extraordinary service and contributions of the consumer packaged goods industry’s most distinguished leaders. Established in 1984, 2014 marks the 30th anniversary of the award, of which past recipients include A.G. Lafley of The Procter & Gamble Company, Doug Conant of Campbell Soup Company, Ric Jurgens of Hy-Vee, Inc. and Danny Wegman of Wegmans Food Markets.

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