STORE SPACES

Gensler to refurbish Wilkes Bashford

BY Staff Writer

San Francisco — Gensler has been selected to refurbish Wilkes Bashford, an upscale men’s and women’s clothing store in San Francisco. The project will involve a top-to-bottom renovation of the iconic, seven-level store.

“Our goal is to enhance the overall shopping experience for all Wilkes Bashford customers while continuing, throughout the refit, to provide the exemplary, personalized service that is synonymous with Wilkes Bashford,” said Jack Mitchell, CEO, The Mitchells Family of Stores, which acquired Wilkes Bashford in 2009.

The project is expected to be completed by November 2012.

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Cyber Security Trends Impacting Retailers This Holiday Season

BY CSA STAFF

By Alan Brill, Kroll

From headline-grabbing breach events to ongoing trends in information theft, the following industry events tell us a lot about the cyber security threats affecting the retail space this holiday season. Here is some light on how you can keep history from repeating itself.

Third-party breaches
Best practices in third party due diligence include:

  • Require your third parties to perform background checks on all employees and provide privacy awareness training.
  • Obtain details on how your sensitive data (and that of your customers) will be stored, accessed, shared and transmitted.
  • Perform periodic onsite reviews to ensure that the security protocols in practice are sufficient.
  • Ensure that the vendor has an incident response plan that includes provisions to notify you if a security event occurs.

POS attacks and skimming
For the past two years, a number of industry breaches have stemmed from point-of-service (POS) attacks. In many of these attacks, a skimmer was installed on an existing POS device, or the entire device was replaced with a new one that collected data and transmitted it remotely to the thieves. There has been much speculation as to the reasons why skimming and POS device swaps, in particular, have increased in prevalence over the years, but this type of attack is dangerous regardless. A few precautions worth taking:

  • Check card swipes and PIN entry devices frequently for tampering.
  • Perform audits of your equipment on a weekly or daily basis to ensure serial numbers match what’s recorded.
  • Perform background checks on employees as a preventative measure.
  • Train employees to have a basic understanding of POS attacks and to recognize discrepancies with the equipment.
  • Ensure security camera video footage is available to allow you to detect individuals tampering with the devices.

Fake websites and cybersquatting
Imitation is normally considered the sincerest form of flattery, but not in this case. Fake retail websites that look just like the real thing abound on the internet. These sites are surprisingly easy for thieves to build and, perhaps not so surprisingly, extremely successful at falsely luring in your customers. This is a perennial problem for retailers with an online presence, but fake sites, ads, emails, internet discounts and other customer traps have a way of spiking during the holiday season. This reputational harm and brand distrust that can result from this type of activity is not something to underestimate.

Along with fake websites, beware the practice of cybersquatting – buying up similar domains and relying partially on typographical mistakes to drive traffic to the fake site. When purchasing a domain name for your organization (or even after the fact), it’s important to research and purchase domain names and extensions similar to your organization’s primary address (e.g., name.com, names.com, name.biz, name.net)

  • Fake websites imitating a legitimate retail business typically coincide with phishing attempts, so be sure to alert customers whenever incidents of fake email offers, coupons, ads or other solicitations occur.
  • Alert the domain hosting company, the Internet Service Provider and the authorities about the fraudulent website so that, if possible, the cybersquatters can be prosecuted.

Alan Brill is senior managing director with the Cyber Security and Information Assurance practice at Kroll, which provides intelligence and scalable technology solutions that help companies, investors and governments address business and legal risks, drive compliance and capitalize on opportunities.

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G.Han says:
Mar-27-2013 05:26 pm

When I hired a Small Business
When I hired a Small Business Web Design team to design my website I had to take a lot of things into consideration, after some time I found out someone created a fake copy of my website and I had to take measures urgently. I told the domain hosting company about this and they deleted the fake website, luckily I found out about this after a couple of days, it could have been much worse.

G.Han says:
Mar-27-2013 05:26 pm

When I hired a Small Business Web Design team to design my website I had to take a lot of things into consideration, after some time I found out someone created a fake copy of my website and I had to take measures urgently. I told the domain hosting company about this and they deleted the fake website, luckily I found out about this after a couple of days, it could have been much worse.

C.Technologies says:
Jan-21-2013 12:26 pm

Hai
Due to instant increase in the online threats, it is a highly challenging task for enterprises to protect their business from intruders and cyber attacks. Cyberoam brings the 8 layer identity based firewall security system that make your business sound and secure. internet security (Cyberoam Technologies)

C.Technologies says:
Jan-21-2013 12:26 pm

Due to instant increase in the online threats, it is a highly challenging task for enterprises to protect their business from intruders and cyber attacks. Cyberoam brings the 8 layer identity based firewall security system that make your business sound and secure. internet security (Cyberoam Technologies)

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Fred’s reports strong Q3 results

BY CSA STAFF

MEMPHIS — Discount retailer Fred’s realized positive third-quarter results, thanks to "strong customer traffic, higher gross margins in its general merchandise and pharmacy departments, as well as improved management of controllable operating costs," Fred’s CEO Bruce Efird said.

Total sales for the retailer rose 2% to $444.4 million, compared with the year-ago period, while comparable-store sales were flat. Net income increased 16% to $9 million, compared with last year, while earnings per diluted share rose 20% to 24 cents.

During the third quarter, Fred’s opened seven new stores and six express pharmacy stores and currently operates 683 discount general merchandise stores, including 22 franchised Fred’s stores.

Looking ahead, the company expects total sales for the fourth quarter to increase in the range of 2% to 4%, while comparable-store sales are expected to increase between 1% and 3%, versus an increase of 2.3% in fourth quarter 2010. Earnings per diluted share are forecasted to increase between 5% and 23% to a range of 23 cents to 27 cents. "As the company enters the final quarter of the year, we remain confident in our ability to drive earnings improvement," Efird said. "We recognize the continuing strong economic headwinds, including high unemployment levels across our markets and a very competitive sales environment. On the other hand, we are excited about the success of our Core 5 program and other initiatives designed to drive sales and traffic, and believe our merchandising and marketing plans in place will deliver great values and exciting shopping experiences for our customers in the upcoming holiday season. On balance, Fred’s remains well positioned to provide a strong finish to 2011 and pursue our longer-term growth objectives."

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