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Gymboree Q1 net loss grows; plans 50 new stores

BY Staff Writer

San Francisco — Lower gross profits and higher pretax losses helped drive The Gymboree Corp.’s net loss to $15 million in the first quarter of fiscal 2014, up from $2.85 million a year earlier. The retailer plans to open 50 new stores and close 25-30 existing stores during the fiscal year.

Net sales shrank 7% to $272 million from $292.78 million. Same-store sales dropped 10%. Gymboree plans to open new stores fairly evenly across its brands, and will spend $35-$40 million in capital expenditures during fiscal 2014.

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Study: Millennials share online complaints most often

BY Dan Berthiaume

Indianapolis — In a finding that may not surprise some of their elders, Millennials share complaints online two times more than Gen X and three more than Boomers. “The Social Media Behaviors of Millennials, Gen X & Boomers,” the latest study from consultative social media research firm Fizzilogy firm, also explores the social media habits of these three generations.

Key findings include:
Millennials
• Millennials live-tweet sporting events at more than twice the rate of both Boomers and Gen Xers.
• Gen X and Boomers are the most likely to interact with brands on social, while Millennials are more likely to interact with celebrity/athlete accounts.

Generation X
• Gen Xers are 75% more likely to talk about new products/apps and share tech news than Millennials and Boomers.
• Gen Xers share the most photos on social, averaging 22% of their total conversations.
• Gen Xers frequently post inspirational, positive messages and are advocates for brands that share the same outlook.

Boomers
• Boomers are much more talkative on social than Millennials and Gen X, averaging more tweets per day due to their participation in Twitter chats and long conversations.
• Boomers are three times more likely to talk about shopping/retail than Millennials and Gen X.
• This group is also significantly more likely to use social media to engage in brand promotions and giveaways than the other generations.

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PayPal launches small business tool

BY Dan Berthiaume

San Jose, Calif. — PayPal has launched PassPort, a website designed to provide small businesses with free tools to expand their global sales. PassPort provides country-specific guidance on seasonal sales peaks; shipping and distribution logistics; currency exchange and fees; and customs procedures and taxes.

In addition to holiday-specific content, PassPort presents buying and selling patterns around the globe and across key corridors. PassPort helps businesses start selling internationally quickly via direct links to eBay Marketplace tools.

“Small business owners know that reaching a global market can exponentially increase their sales, but many aren’t sure where to start,” said Carey Kolaja, VP, global product solutions, PayPal. “In 2013, global trade accounted for approximately 25% of PayPal’s total payment volume, so we understand the challenges and opportunities of international trade. We designed PassPort with our international insights to help small businesses tap into global sales opportunities as simply and seamlessly as possible.”

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