Gymboree transitions to mobile POS
As it creates new brick-and-mortar formats, Gymboree went in search of a flexible point-of-sale system. Now it has one.
The children’s specialty chain added a mobile POS system from Aptos — a move that enables store associates to engage shoppers throughout their store visit. Associates use the mobile devices to process secure transactions, manage inventory, and access order information — without ever leaving the customer’s side.
The chain will also use Aptos Enterprise Order Management, which will integrate with Aptos Store, to deliver a complete view of inventory, orders and more across sales channels. The order management solution also integrates with Gymboree’s existing e-commerce platform, allowing the chain to manage all orders throughout their lifecycle, from initiation to fulfillment and back, the company said.
“Aptos Store and Enterprise Order Management will give Gymboree a next-generation customer engagement platform to deliver a unified shopping experience that transcends channels,” said David Sondergeld, VP of IT and CIO at Gymboree. “The ability to bring an ‘endless aisle’ to our customers will ensure we never lose the opportunity to serve them and earn their loyalty.”
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Sears sells top brand, closing more stores
Sears Holdings Corp. is seeking to stop its bleeding and raise more cash by closing another 104 stores and selling its iconic Craftsman tools brand.
The struggling retailer said it has reached an agreement to sell Craftsman to Stanley Black & Decker for a net present value of about $900 million, including future royalty payments. Sears, which will continue to sell Craftsman products, had put the brand, along with its Kenmore and DieHard brands, up for sale several months ago.
Sears also said it planned to close 104 stores, including 78 Kmart stores and 26 Sears stores, during the next few months. The new store closings come about a week after the retailer announced separate plans to close 30 Kmart stores and 16 Sears stores.
The latest round of closings will leave the company with fewer than 1,500 stores by early 2017, down nearly 60% from 2011, when Sears had more than 3,500 stores, according to Business Insider. (Click here for a list of the stores slated to close.)
“Many of these stores have struggled with their financial performance for years and we have kept them open to maintain local jobs and in the hopes that they would turn around,” Sears said in a statement. “But in order to meet our objective of returning to profitability, we have to make tough decisions and will continue to do so, which will give our better performing stores a chance at success.”
With regards to Craftsman, Sears stressed it will continue to offer Craftsman-branded products, sourced from existing suppliers, through its current retail channels via a perpetual license from Stanley Black& Decker, which will be royalty-free for the first 15 years after closing and royalty-bearing thereafter. Currently, only approximately 10% of Craftsman-branded products are sold outside of Sears Holdings stores and the agreement will enable Stanley Black& Decker to significantly increase Craftsman sales in these untapped channels, the company said.
"This agreement represents a significant opportunity to grow the market by increasing the availability of Craftsman products to consumers in previously underpenetrated channels,” said Stanley Black & Decker president and CEO James M. Loree. “We intend to invest in the brand and rapidly increase sales through these new channels, including retail, industrial, mobile and online.”
Sears CEO Lampert stated: “It's important for our members to know that we will continue to sell Craftsman in-store and online at Kmart and Sears, and Sears Hometown, and the structure of the transaction will provide Sears Holdings with a significant upfront payment, another payment in three years and an opportunity to participate in the growth of the Craftsman brand in both our stores and at other retailers selected and managed by Stanley Black& Decker.”
Sears Sells Top Brands
Sears and Kmart have been out of business for the last decade, they just now realized it themselves.
Macy’s details store closings, restructuring amid poor holiday sales
Macy’s gave more information about its previously announced store closing plans as it unveiled a series of actions to streamline its store portfolio, intensify cost efficiency efforts and execute its real estate strategy.
The actions, which involve eliminating layers of management and a headcount reduction of approximately 6,200, came as the retailer posted a 2.1% drop in same-store sales for November and December, which was at the low end of its previous guidance. Macy’s said its apparel business, fine jewelry, furniture and bedding performed well, but ongoing weakness in handbags and watches negatively impacted its results.
“We believe that our performance during the holiday season reflects the broader challenges facing much of the retail industry,” said Macy’s chairman and CEO Terry Lundgren. “We are pleased with the performance of our digital business, with double-digit gains at both macys.com and bloomingdales.com; however, store sales continued to be impacted by changing customer behavior.
Macy’s said it expects its streamlining initiatives to generate annual expense savings of approximately $550 million, beginning in 2017, enabling the company to invest an additional $250 million in growing the digital business, store-related growth strategies, Bluemercury, Macy’s Backstage and China. These savings, combined with savings from initiatives implemented in early 2016, exceed the $500 million goal communicated in fall of 2015, one year earlier than expected.
Macy’s said it will close 68 stores (out of a current total of 730 Macy’s stores), with three closed mid-year, 63 to be closed in early spring 2017 and two be closed in mid-2017. Three other locations were sold, or are to be sold, and are being leased back. The store closures are part of the approximately 100 closings Macy’s announced in August 2016. (For a list of the store closings, click here.)
The retailer said it intends to opportunistically close approximately 30 additional stores over the next few years as leases or operating covenants expire or sale transactions are completed.
As a result of closing 63 Macy’s stores in early 2017, along with the three closed mid-year 2016, the company’s 2017 sales are expected to be negatively impacted by approximately $575 million. Macy’s said this reflects the company’s ability to retain sales at nearby stores and on macys.com through targeted marketing and merchandising efforts.
“As we’ve noted, it is essential that we maintain a healthy portfolio of the right stores in the right places,” said Lundgren. “Our plan to close approximately 100 stores over the next few years is an important part of our strategy to help us right-size our physical footprint as we expand our digital reach. We are closing locations that are unproductive or are no longer robust shopping destinations due to changes in the local retail shopping landscape, as well as monetizing locations with highly valued real estate.”
Macy’s added that four new Macy’s and Bloomingdale’s stores are currently planned and/or under construction, as previously announced.
In addition, new Macy’s and Bloomingdale’s stores are planned to open in Abu Dhabi, and one Bloomingdale’s store is planned to open in Kuwait, all under license agreements with Al Tayer Group. The retailer also plans to continue its expansion of Macy’s Backstage (within Macy’s stores) and Bluemercury (freestanding and within Macy’s stores).
Macy’s announced a “significant “restructuring of its operations to focus resources on strategic priorities, improve organizational agility and reduce expenses. The company is restructuring its central organization with a focus on eliminating layers of management to reduce costs while improving decision making and agility. In addition, it is intensifying efforts to reduce non-payroll costs companywide, making changes to the way stores are operated and reducing field infrastructure to reflect “reduced store sales and evolving customer behavior.”
Together, these actions will result in a headcount reduction of approximately 6,200.
Since the end of the third quarter, Macy’s has completed two real estate transactions that, in total, resulted in the receipt of approximately $95 million of cash proceeds and gain recognition of approximately $56 million. The transactions involve its Stonestown Galleria store in San Francisco, which it sold to General Growth Properties and plans to lease back, along with the sale of its downtown store in Portland, Oregon.
In addition, Macy’s is closing its downtown Minneapolis location in March. The retailer is selling the store for more than $40 million to the 601W Companies, the StarTribune reported.
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