STORE SPACES

Harbinger to fabricate and install LED pylon signs for 600 7-Eleven stores

BY Marianne Wilson

Jacksonville, Fla. — Harbinger, a national sign fabrication company, has won a contract to fabricate and install double-faced LED-illuminated pylon signs for more than 600 7-Eleven locations in the United States. Harbinger will convert exterior signage to the 7-Eleven brand for the company’s newly acquired stores.

Harbinger will provide turnkey signage solutions, including site analysis and surveys, permitting, architectural drawings, local code research and compliance, brand-identity management, and sign fabrication and installation. The work for all 600 locations is expected to be completed by March 2013.

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Kum & Go to invest $90 million in building 20-25 eco-friendly stores

BY Marianne Wilson

West Des Moines, Iowa — Kum & Go has announced plans to invest $90 million in building a total of 20-25 new stores in the Colorado Springs and Pikes Peak region of the Centennial State within the next five years.

Kum & Go, the fifth largest privately held company-operated convenience store chain in the United States, is marking the grand opening of its first three stores in Colorado Springs this week.

In addition to these stores, Kum & Go expects to open five more stores in and around the Colorado Springs/Pikes Peak region this year.

Kum & Go is the only convenience store chain participating in the U.S. Green Building Council’s LEED Volume Program. The company has opened 39 stores using its new building design, which includes numerous environmentally friendly features such as sustainable materials, reflective concrete, a reflective roof, LED lighting, water-saving fixtures and high-efficiency equipment. Of the stores using the new eco-friendly design, five are officially LEED-certified. And, since 2011, every new store has been submitted for certification.

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NCR to install 10,000 self-checkouts in Walmart stores

BY Marianne Wilson

Duluth, Ga. — NCR Corp. announced that it will be installing 10,000 SelfServ Checkout lanes to more than 1,200 Walmart locations in the United States during 2013.

Financial terms of the deal were not disclosed.

Walmart’s expansion of self-service options continues its commitment to offer customers the choice in how they want to check out, improving the overall checkout and customer service experience.

“Our customers are shopping differently than they ever have, and we’re using innovative technologies like self-checkouts to meet their needs,” said Jeff McAllister, senior VP innovation, Walmart U.S. “Our multiple checkout options give us a unique advantage to provide our customers with the quick, easy and convenient checkout experience they tell us they want.”

NCR is also providing expertise from its Human Factors Engineering group to make the self-checkout experience as easy and convenient as possible through user interface design, configurations, layouts and best practices. To ensure the self-checkout lanes are available for customers, NCR will also provide regular service programs and maintenance to Walmart and Sam’s Club locations across the country.

In a recent independent market study, 64% of self-checkout grocery shoppers and 44% of cashier-assisted shoppers said they believe retailers who offer self-checkout options provide better customer service.

In the same study, 70% of shoppers who use self-checkouts said they would like to see self-checkouts offered at retailers like Walmart and about half of cashier-assisted shoppers said they want self-checkout expanded to mass merchants like Walmart.

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