News

Harrods taps Predictix to improve planning and decision making

BY CSA STAFF

Atlanta — Harrods is implementing a series of merchandise planning applications from Predictix. The software is being rolled out for Harrods’ Knightsbridge store, as well as its airport locations and online site.

Harrods recognized a need to upgrade its current planning system to allow for more in-depth and more efficient forecasting processes.

"The Predictix application was very flexible in presenting information to the users, and it provided detailed forecasts by season and merchandise class, with far more measures than before,” said Rupert Symes, merchandise director, Harrods. “In addition, the Predictix cloud-delivered model — with no hardware or software to buy and no long-term commitments — proved compelling for Harrods.

With the Predictix Merchandise Financial Planning application, Harrods can set financial performance goals prior to each fashion season, adjust budget parameters, and then buy according to the plan. The software then gives Harrods the agility to review critical performance data each week, determine what adjustments are needed in order to meet financial targets, and instantly adjust the merchandise forecast.

The Predictix planning applications will leverage Harrods’ existing IT applications, including SAP’s data warehousing tool, and provide the retailer with a number of key business benefits, including fast insight into inventory, fewer out-of-stocks and increased merchandising productivity.

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News

Roller Furniture selects SAF AG to automate ordering

BY CSA STAFF

Dallas — SAF AG said Monday that Roller, a German furniture discounter, will utilize SAF RetailSuite Store software to create automatic orders to optimize the replenishment process and regain valuable time for customer service.

The company signed a license agreement and will use the solution across its 100 stores in Europe.

During a pilot phase, three stores ordered a selected product assortment fully automated by SAF’s software. This assortment consisted mainly of items that would be available for immediate sale, not ordered based on specific customer orders. Using SAF RetailSuite Store software, Roller reduced its ordering time by 50%, said SAF AG.

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FINANCE

Anna’s Linens extends banks rewards program with Affinity Solutions

BY CSA STAFF

New York City — Affinity Solutions, a provider of partner-funded rewards programs, announced that it has signed an extension with Anna’s Linens as a client in its bank rewards program, which connects national and local retailers to a network of over 400 banks. Anna’s Linens will also continue its use of the Affinity Dashboard, a proprietary analytic tool that offers retailers access to in-depth consumer spend data.

The retailer has been an Affinity Solutions bank programs client since September 2009, and has also been utilizing the Affinity Dashboard since its launch in late 2009. Anna’s Linens also upgraded its Dashboard access to include regional spend data last August.

“Over the past year, we have seen a marked improvement in our market share, sales and foot traffic that has been attributable to our participation in Affinity Solutions’ bank rewards programs,” said Dawn Den Hartog, director of marketing for Anna’s Linens. “Furthermore, we are excited to be able to apply the Affinity Dashboard’s regional data to help push our marketing efforts even further.”

Anna’s Linens currently offers a 3% cash-back reward to cardholders at five regional and national banks.

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