Home Depot to Close Three Call Centers
Atlanta The Home Depot Inc. is closing three call centers that serve its home services business, cutting about 950 jobs, according to a Reuters report.
The centers include one in Tampa, Fla., that has about 751 workers, and two smaller ones in Chicago and Dallas that each employ about 100 people, the report said. The centers work with customers to facilitate installations of doors and other products.
Though the collapsing housing market has hurt demand for bigger-ticket installed projects, Home Depot spokesman Ron DeFeo said the closures were intended to make the installation process more efficient by giving customers one local point of contact with the store instead of multiple ones, the report said.
The company posted a 27% drop in third-quarter profit last month and forecast a steeper fall in full-year earnings as the slumping housing market cut into sales.
Macy’s to sell exclusive MSLO, Wedgwood line
NEW YORK Martha Stewart Living Omnimedia and Wedgwood announced today that they are bringing an exclusive line of tableware to Macy’s next year.
Beginning in January 2008, the Martha Stewart Collection, featuring china, crystal stemware and stainless steel flatware, will be available at Macy’s, macys.com and macysweddingchannel.com.
The china is five-piece place settings, ranging in price from $99 to $159; tea and coffee services and a full complement of serveware are also available, the companies reported. The stemware range from $30 to $37 per stem, while the flatware retails from $45 to $60 for a 5-piece place setting, according to the companies.
“I have always been an avid collector of fine china, crystal and silver, and my personal collection includes many Wedgwood pieces I am very proud to own. Our new line with Wedgwood offers a range of beautiful and timeless pieces that can be collected and enjoyed for years to come just like my antique pieces,” said Martha Stewart, founder of MSLO.
Newell Rubbermaid names new executives
ATLANTA Newell Rubbermaid has announced key senior management changes designed to further drive growth and innovation, while speeding the company’s transformation into a marketer of consumer-driven brands.
James Roberts has been appointed executive group president of office products and cleaning, organization and decor. William Burke III will succeed Roberts as group president of tools and hardware. He will also retain responsibility for the company’s Lenox Industrial Products and Services business in North America until a successor is named at a later date. Steven Marton has been named president of special assignments.
All executives will report directly to Newell Rubbermaid president and ceo Mark Ketchum.
“These business segment leaders have proven their ability to grow revenue and profit in challenging categories, while building brands, partnering with customers and suppliers, and building organizational capability,” Ketchum said.