FINANCE

Hot Topic Q3 profit leaps 38%

BY Katherine Boccaccio

City of Industry, Calif. — Hot Topic Inc. reported Wednesday that profit for the third quarter jumped 38% to $4.3 million, from $3.1 million in the year-ago quarter.

Revenue edged up 2% to $179.4 million from $175.8 million, missing Wall Street’s expected $182.9 million in revenue.

Same-store sales rose a slight 0.2%.

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FINANCE

Buckle Q3 profit rises 9%

BY Katherine Boccaccio

Kearney, Neb. — The Buckle reported Thursday that net income for the quarter ended Oct. 27 rose 9% to $41.9 million, boosted by online strength and higher same-store sales.

Overall revenue rose 4% to $284.1 million, beating Wall Street’s predicted $282.8 million. Same-store sales climbed 2.4%.

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OPERATIONS

Study: Retailers aim for consistent customer experience in holiday season

BY Alaric Dearment

Atlanta — A majority of retailers say delivering a consistent customer experience is their top priority this holiday season, according to a new survey.

Supply chain and retail technology provider RedPrairie released results of its “Holiday Hiring Snapshot” survey of 250 big-box, specialty, grocery, convenience store and food service retailers based in the United States, finding that nearly 60% cited the importance of consistency, with 29% saying they would hire more seasonal workers this year than last year.

“Today’s hyper-connected consumers give retailers little margin for error when it comes to delivering a superior, consistent customer experience across all shopping channels, and this is amplified during the holidays,” RedPrairie director of marketing Dave Bruno said. “To achieve this, retailers will rely on the union of people and products to make customers feel good about their shopping experiences no matter, which channel is utilized for the transaction. There is a lot of pressure on retailers to get things right.”

The survey also found that nearly 40% of retailers will have the greatest number of seasonal employees on the clock in December, but that big increases in staffing require training, scheduling, time and attendance, and task management to prepare staff to deal with customers.

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L.Wright says:
Dec-26-2012 06:12 pm

holiday season is on because
holiday season is on because of christmas new year we must have take advantage for this and make fun for break up wallpapers this holiday season facebook wallpapers

L.Wright says:
Dec-26-2012 06:12 pm

holiday season is on because of christmas new year we must have take advantage for this and make fun for break up wallpapers this holiday season facebook wallpapers

himkol says:
Dec-05-2012 07:16 pm

Holidays are coming but we
Holidays are coming but we have to get free for these days,if we wanna get more happy holiday images and more fun and joy so first we have new year images to free by our minds.

himkol says:
Dec-05-2012 07:16 pm

Holidays are coming but we have to get free for these days,if we wanna get more happy holiday images and more fun and joy so first we have new year images to free by our minds.

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