OPERATIONS

IBM: 20% online growth in Q1

BY Marianne Wilson

Armond, N.Y. — First quarter online shopping in 2013 grew more than 20% over the same period last year, and more than five times in-store sales growth, helping drive up department store and home goods purchases, according to the IBM Online Retail Index.

The IBM Index comes on the heels of the U.S. Department of Commerce’s Census Bureau report which announced in-store sales for the January through March 2013 period were up 3.7%.

The IBM Online Retail Index also found:

  • Mobile sales growth of 31% due to with mobile site traffic increasing close to 40%, due to improved customer experience, and iPad and tablet use;
  • Department stores are responding to showrooming trend with 32% in mobile sales and 34% growth in average order value from aggressive omni-channel strategies’; and
  • Home Improvement mobile sales grow 80% as summer approaches.

keyboard_arrow_downCOMMENTS

Leave a Reply

W.Kerlo says:
Apr-27-2013 05:52 am

I have heard that according to the latest IBM Retail Online Index that captured shopping data from the fourth quarter of 2012, online sales increased 15 percent over the same period last year and were triple the sales growth of traditional retail stores. recycle cell phones

W.Kerlo says:
Apr-27-2013 05:52 am

I have heard that according to the latest IBM Retail Online Index that captured shopping data from the fourth quarter of 2012, online sales increased 15 percent over the same period last year and were triple the sales growth of traditional retail stores. recycle cell phones

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...
OPERATIONS

Aaron’s names COO

BY Staff Writer

Atlanta — Aaron’s said that David L. Buck has been named COO. Ken Butler, age 60, will be retiring as COO after a 39-year career at Aaron’s effective May 1. He will also resign from the Aaron’s board of directors.

Buck, age 63, was promoted to senior VP, operations earlier this year. He has risen steadily through the Aaron’s management development program during his 24 years with the company.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...
OPERATIONS

Top real estate and store development exec leaves J.C. Penney

BY Marianne Wilson

New York — Another Ron Johnson-appointee and former Apple executive has left J.C. Penney. Ben Fay, who was brought as EVP real estate, store design and development, has left the company, according to the Dallas Morning News. Returning to Penney in an advisory capacity is the chain’s former senior VP of property development, Tom Clerkin, who took early retirement from the company last year, the report said.

Fay, who served as senior director of retail real estate, design and development at Apple, joined Penney in spring 2012. At the time, then-CEO Johnson stated: "Ben is an incredibly creative professional with extraordinary leadership skills. Having worked with him over the last 12 years, I am delighted to see Ben step into this new role at jcp. His design influence has made the Apple stores highly regarded retail destinations around the world, and I am excited to have Ben place his own mark on jcp as we re-imagine the J.C. Penney store of the future."

In the weeks since Johnson left Penney, several of his key appointees — also former Apple execs — have left, including Dan Walker, chief talent officer, and Michael Kramer, COO.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Are you hiring seasonal employees this year?

View Results

Loading ... Loading ...