FINANCE

ICSC: Holiday chain store sales to rise 3%

BY Katherine Boccaccio

New York — A holiday preview report released Tuesday by the International Council of Shopping Centers said that sales are forecasted to rise 3% during the traditional November-December 2012 holiday period.

Additionally, ICSC said it anticipates that the other two measures of U.S. industry holiday sales – shopping-center sales and GAFO-store sales – will increase slightly as well.

However, the group cautioned that this year’s season comes with a bit more uncertainty than usual because of the increased crosscurrents—a softening in the economy, improving housing prices and markets, rising gasoline prices, a presidential election and the looming $500 billion in automatic spending cuts to the federal budget and tax increases slated for January 1, 2013.

“Despite the cautiousness displayed in our forecast for the 2012 holiday season due to the uncertainty about the automatic spending cuts, Congress has a real opportunity to resolve the issue quickly and amicably to assuage consumer fears, which, in turn, could propel this season’s performance far above ICSC’s current expectations,” said Michael P. Niemira, VP research and chief economist for ICSC.

Additionally, he said it appears that, overall, retailers will add over 26,000 seasonal jobs this year, which would be a modest increase over 2011.

keyboard_arrow_downCOMMENTS

Leave a Reply

A.Shafira says:
Dec-07-2013 12:00 pm

If I only had another second
If I only had another second to set this shot – literally happens in a split second – it could have been a fun one. Blurry or not, you can still get a sense of his style. Mobil Sedan Corolla

A.Shafira says:
Dec-07-2013 12:00 pm

If I only had another second to set this shot – literally happens in a split second – it could have been a fun one. Blurry or not, you can still get a sense of his style. Mobil Sedan Corolla

A.Shafira says:
Mar-11-2013 11:16 am

You guys out there are
You guys out there are performing a great job.busana muslimah bandung

A.Shafira says:
Mar-11-2013 11:16 am

You guys out there are performing a great job.busana muslimah bandung

rain1122 says:
Feb-12-2013 10:45 am

thanks for this usefull
thanks for this usefull article, waiting for this article like this again. graphic designing

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
OPERATIONS

Consumer Confidence Index increases in September

BY Katherine Boccaccio

New York — The Conference Board Consumer Confidence Index, which had declined in August, improved in September to 70.3 — up from 61.3 in August.

The Expectations Index increased to 83.7 from 71.1. The Present Situation Index rose to 50.2 from 46.5 last month.

"The Consumer Confidence Index rebounded in September and is back to levels seen earlier this year (71.6 in February 2012),” said Lynn Franco, director of economic indicators at The Conference Board. “Consumers were more positive in their assessment of current conditions, in particular the job market, and considerably more optimistic about the short-term outlook for business conditions, employment and their financial situation. Despite continuing economic uncertainty, consumers are slightly more optimistic than they have been in several months."

Consumers’ appraisal of present-day conditions improved in September. Those claiming business conditions are "good" edged up to 15.5% from 15.3%, while those saying business conditions are "bad" declined to 33.3% from 34.3%. Consumers’ assessment of the labor market was also more upbeat. Those stating jobs are "plentiful" rose to 8.3% from 7.2%, while those claiming jobs are "hard to get" edged down to 39.9% from 40.6%.

Consumers were also more optimistic about the short-term outlook in September. Those expecting business conditions to improve over the next six months increased to 18.2% from 16.7%, while those anticipating business conditions to worsen decreased to 13.8% from 17.6%. Consumers’ outlook for the labor market was also more favorable. Those expecting more jobs in the months ahead increased to 18.5% from 15.8%, while those anticipating fewer jobs declined to 18.5% from 23.7%. The proportion of consumers expecting an increase in their incomes edged up to 16.3% from 16.0%.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
OPERATIONS

Survey: Showroomers more loyal to retailers than non-showroomers

BY Katherine Boccaccio

Minneapolis — Contradicting claims that showrooming undermines retail sales, new survey results from loyalty management company Aimia revealed that showroomers exhibit more loyal behavior than non-showroomers, making them an ideal target for retailers.

Retail showroomers, who browse for items in-store before using their smart phones to find a lower price online, were also found to be active participants in loyalty and reward programs, according to the "Through the Looking Glass" retail brief released on Tuesday.

"Showroomers are more likely to participate in loyalty programs, are more willing to trade personal details for rewards, and are more interested in mobile commerce," said Rick Ferguson, VP, Knowledge Development, Aimia. "Retailers should take advantage of these behaviors to transform showroomers to become loyal – and paying – customers."

Research highlights include:

  • American showroomers are 67% more likely than a non-showroomer to participate in a travel reward program membership;
  • are 20% more likely than non-showroomers to participate in a retail reward program membership;
  • and are three times more likely than non-showroomers to respond to a location-based mobile offer.

"The solution to embracing showrooming behavior lies in retailers leveraging their shopping data to get consumer insights that will help shape their marketing strategies and drive in-store purchases,” said Ferguson.

He suggested that retailers can influence showroomers by leveraging the tools of loyalty management including:

  • Using hard benefits to reward desired behavior – offer in-the-midst showroomers to join a rewards program with a rich bonus offer on their first purchase.
  • Linking soft benefits (such as exclusive access, experiential rewards and location-based offers) to upper-tier smart phone users;
  • Offering a showrooming app through a loyalty program in order to hold on to customer insights; and
  • Deploying an aggressive partner strategy – work with and share opt-in data with partners and suppliers to combat showrooming together.
keyboard_arrow_downCOMMENTS

Leave a Reply

J.Adams says:
Dec-29-2012 03:41 am

Such a useful information and
Such a useful information and it really gives me a big help and it reminds me about the mandelmel. I'm thankful having this post and I want to share with you the manuka.

J.Adams says:
Dec-29-2012 03:41 am

Such a useful information and it really gives me a big help and it reminds me about the mandelmel. I'm thankful having this post and I want to share with you the manuka.

L.Kjsi says:
Oct-22-2012 04:58 am

While the success of
While the success of collaboration will be reflected in real performance improvement metrics between trading partners, the ultimate measure of success will be the enhanced relationship developed with shoppers. new faoin new data rustam nestle news

L.Kjsi says:
Oct-22-2012 04:58 am

While the success of collaboration will be reflected in real performance improvement metrics between trading partners, the ultimate measure of success will be the enhanced relationship developed with shoppers. new faoin new data rustam nestle news

E.Paisner says:
Sep-27-2012 11:53 am

Showrooming scramble
I work for Continuum, a global design and innovation consultancy, and my colleague Craig LaRosa wrote a blog post entitled “The Showrooming Scramble”. This post advises retailers to focus on customer-centered service innovation to increase customer loyalty. You can read more here: http://continuuminnovation.com/the-showrooming-scramble/

E.Paisner says:
Sep-27-2012 11:53 am

I work for Continuum, a global design and innovation consultancy, and my colleague Craig LaRosa wrote a blog post entitled “The Showrooming Scramble”. This post advises retailers to focus on customer-centered service innovation to increase customer loyalty. You can read more here: http://continuuminnovation.com/the-showrooming-scramble/

M.Manu says:
Sep-26-2012 12:26 pm

US retail sector
Informative article. I work for McGladrey and there’s a white paper on the website about this very topic readers would find useful. http://bit.ly/JDHmUU It describes several issues impacting retail sales, closures and acquisitions.

M.Manu says:
Sep-26-2012 12:26 pm

Informative article. I work for McGladrey and there’s a white paper on the website about this very topic readers would find useful. http://bit.ly/JDHmUU It describes several issues impacting retail sales, closures and acquisitions.

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...