OPERATIONS

IHL: Mobile POS shipments in North America to double

BY Dan Berthiaume

Franklin, Tenn. – The growth of new mobile device shipments is expected to grow 95% worldwide and more than double (108%) in North America during 2014. According to IHL Group’s Mobile POS Vendor Database, 47% of total mobile POS shipments in 2013 Worldwide were iOS devices, with Android at 33% and Windows 8 at 12%.

IHL analysis shows the differences are in growth rates. iOS is expected to grow slower than the overall market for 2014 (due to tough comparisons) while Android (+104.6%) and Windows 8 (128.4%) are expected to grow at a much higher rate worldwide. Further, in North America, Windows 8 devices are projected to grow 183.9%.

Some other key highlights include the following:

• Apple has a dominant share in mobile POS today at 39.9% installed worldwide, but Motorola Solutions, Hewlett Packard, and Micros are showing the greatest shipment growth potential in 2014, in some cases tripling the growth rate. Nowhere is this greater than North America.

• 64% of current mobile POS devices are in a form factor of less than five inches in screen (phones). The move in 2014 is much more to the phablet and tablet size. In North America, 64.6% of all new mobile POS will be on phablet or larger screens in 2014.

• Both consumer grade and rugged devices are seeing strong growth worldwide, but price and device lifetime expectations vary widely by retail segments.

"The move to mobile POS in certain segments is radically changing the face of retail and hospitality, particularly mall-based retailers," said Greg Buzek, president of IHL Group. "The number of devices used by department stores, apparel and shoe stores in particular will nearly triple this year."

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Starbucks to expand evening alcohol sales; plans Oprah chai tea

BY Dan Berthiaume

Seattle – Starbucks plans to expand a pilot of an evening alcohol and “light bites” menu that includes wine to thousands of stores nationwide. At the company’s annual shareholder meeting, Starbucks executives said the evening food and drink offerings, currently provided in about 40 test stores, will be rolled out during the next several years.

Starbucks does not plan to offer alcohol in all stores, but will focus on stores in urban areas near stores and theaters where consumers will likely be out at night. Alcohol is currently offered in test stores in the Chicago, Atlanta, Seattle and Southern California markets. The food portion of the evening menu, which begins after 4 p.m., includes truffle macaroni and cheese, chicken skewers, Chardonnay and chocolate fondue.

In addition, Starbucks announced a collaboration with media mogul Oprah Winfrey to create Teavana Oprah chai tea. Beginning April 29, Oprah Chai will be sold at Starbucks and Teavana stores across the U.S. and Canada, with a donation from each product sold going to the Oprah Winfrey Leadership Academy Foundation.

“With the introduction of Teavan Oprah Chai, we are going to elevate the tea experience the way we did for coffee,” said Howard Schultz, chairman, president and CEO of Starbucks.

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Stop & Shop showcases environmental commitment

BY Katherine Boccaccio

Purchase, N.Y. — As part of the 2013 launch of a commitment to responsible retailing, the Stop & Shop Supermarket Co. LLC is making efforts that reduce waste in stores and improve efficiencies in energy uses in both new and existing stores.

By 2020, the company has set a goal of getting to "zero waste," diverting 90% of waste going to landfills and incinerations through the expansion of its organic recycling program and new opportunities for recycling cardboard, plastic, paper, and single stream recycling.

"Stop & Shop has maintained a longstanding commitment to all of the communities it calls home," said Joe Kelley, president of Stop & Shop New England Division. "As we enter into our 100th year and reflect on how far we have come, our promise remains the same, to always support our loyal customers, neighborhoods and philanthropic communities in which we serve."

The Stop & Shop commitment to responsible retailing also includes providing health-and-wellness resources to customers, and focusing on healthier kids through its Passport to Nutrition interactive program.

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