OPERATIONS

Ikea Canada launches mobile shopping app

BY Katherine Boccaccio

Burlington, Ontario — Ikea Canada announced Tuesday that it is one of three pilot countries to bring store information via Android phones or iPhones.

Effective May 2, the Ikea Mobile Shopping Application will enable customers to browse Ikea’s product range, check product information and stock availability. The new application also allows the creation of shopping lists that include the product’s location for pick up in the store. Customers can also access a store map on their phone to make navigating through the store easier.

"We recognize that smartphones are changing consumer behavior and our customers are increasingly relying on their mobile phones to get the information they need," said Kerri Molinaro, president, Ikea Canada. "Ten percent of all traffic to the Ikea.com websites in March 2012 was from a mobile, which translates into an annual increase of 250%."

The Ikea Mobile Shopping application, available in both French and English, works alongside Ikea’s new mobile-friendly website and catalog app to provide a seamless "Ikea on the Go" experience.

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Pep Boys expects Q1 income drop

BY CSA STAFF

PHILADELPHIA — Pep Boys has released preliminary financial results for its first quarter ended April 28 and expects sales to be between $524 million and $526 million compared with $513.5 million for the same period last year. Net income for the quarter is expected to be between $0 million and $2 million, compared with $12.4 million for the same period last year.

According to the company, its first quarter results were below expectations due to a variety of factors occurring in the ordinary course of business. The company will provide more detail when it releases its full first quarter results.

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OPERATIONS

Gap names H&M global exec as president of Old Navy

BY Katherine Boccaccio

San Francisco — Gap Inc. announced Monday that it has appointed former H&M global sales head Stefan Larsson as the new president of Old Navy, effective the end of October.

Larsson replaces Tom Wyatt, who left the company in February.

The move is expected to pay dividends for Gap as it preps to open its first overseas Old Navy store – in Japan – this July.

Nancy Green, executive VP and chief creative officer, and Tom Sands, executive VP stores and operations, will continue to jointly lead Old Navy until Larsson joins the company in the fall.

Gap is on a mission to rework Old Navy, a victim last year of falling sales and rising costs. The retailer named Nike VP global apparel Jill Stanton as creative advisor earlier this year as part of its move to take the brand international.

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