Ikea standardizes POS infrastructure
Leiden, Netherlands – Ikea is deploying a standardized, comprehensive and internationally deployed POS software platform from Wincor-Nixdorf. During the next two years, Ikea will install nearly 12,000 POS terminals at 300 stores in 25 countries using Wincor Nixdorf’s TP Application Suite and TP.net software.
The recently signed six-year contract covers the installation and operation of POS systems and associated peripherals. It includes the operation and further development of Wincor Nixdorf’s POS software TP.net, which controls all checkout transactions in each Ikea store and consolidates all data across the retail group. Another component of the agreement is to provide services that ensure operation of all POS solutions.
“For Ikea, having a complete solution provided by a single source, Wincor Nixdorf, means not only less coordination in equipping our stores worldwide but also significantly lower rollout and operational costs,” said Paolo Cinelli, CIO of Ikea Group.
Paper Store leverages on-demand enterprise solution
Acton, Mass. – Regional specialty gift retailer The Paper Store is leveraging the Epicor Retail SaaS solution, a hosted enterprise software suite that includes Epicor Retail Store, CRM, Merchandising, Sales Audit, and Loss Prevention applications.
Benefits The Paper Store has received from switching management of these functions to an on-demand, hosted enterprise solution include enhanced customer engagement and streamlined POS transactions, more precise and cost-effective inventory management, improved associate productivity and efficiency, ability to respond faster and more effectively to operational demands, and reduced IT infrastructure, staff, and associated costs.
“If we didn’t have Epicor we probably wouldn’t be in business,” said Tom Anderson, CEO of The Paper Store. “It’s not only saved our business but has given us the ability to grow. Every day we employ it more and more.”
ShopperTrak: October 2013
Shopper activity increased this October, in line with ShopperTrak expectations. Total retail store shopper traffic increased 2.4% compared to September 2013. Consumers who were off work for the Columbus Day holiday (Monday, Oct. 14) took advantage of store promotions to update their cold-weather wardrobes. Many others hit the stores to gather costumes, candies and other necessities for Halloween (Thursday, Oct. 31).
The 16-day federal government shutdown during the first half of the month cast a shadow that ultimately led to a year-over-year decline in traffic. Shopper traffic for October 2013 decreased 12.5% compared to the same month last year.
Mobile-savvy customers are increasingly researching products online and deciding ahead of time which store offers the best value rather than browsing from store to store. Thus, retailers can expect a continued decrease in store shopper traffic during this year’s holiday season compared to 2012.
“Consumers today may visit fewer stores per shopping trip, but they come to stores ready to buy,” said Bill Martin, ShopperTrak founder. “Retailers that focus on the customer experience will be most successful this holiday season. We expect retail sales and store shopper traffic to experience a major boost in November compared to October with Black Friday — the busiest shopping day of the year.”
ShopperTrak’s data and analyses in this article are based on counting billions of shoppers in more than 60,000 locations across 90 countries. ShopperTrak counts more retail foot traffic than any other company in the world. The retail technology company collects and analyzes anonymous foot traffic, queue times and shopper demographics to identify revenue opportunities. Find out more at http://www.shoppertrak.com.