OPERATIONS

Indigo Books & Music adds workforce management solution

BY CSA STAFF

Toronto Canada’s largest book retailer Indigo Books & Music installed an enterprise workforce management solution from Axsium Group, Toronto, to automate and standardize its time and attendance processes.

The solution accounts for legal and personal workforce requirements and helps the chain create shift schedules that are designed to improve store productivity, enhance the customer experience, and control labor costs.

Since adding the solution, Indigo has decreased its overtime spend and reported positive feedback from employees. “The software enables us to balance the needs of our business, our customers and our associates by increasing productivity, improving employee satisfaction, and aligning store performance with organizational goals,” said John Summers, VP, retail operations at Indigo Books & Music.

Axsium Group, which led the implementation, continues to provide support services.

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Target 1Q EPS down 6.8%

BY CSA STAFF

MINNEAPOLIS Target reported net earnings of $522 million for the first quarter ended May 2, compared with $602 million in the first quarter ended May 3, 2008. Earnings per share in the first quarter decreased 6.8% to 69 cents from 74 cents in the same period a year ago. All earnings per share figures refer to diluted earnings per share.

“Our first quarter earnings per share reflect disciplined execution of our strategy in a difficult environment,” said Gregg Steinhafel, chairman, president and chief executive officer.

Retail sales increased 0.4% in the first quarter to $14.4 billion in 2009 from $14.3 billion in 2008, due to the contribution from new store expansion partially offset by a 3.7% decline in comparable-store sales.

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Sam’s Club offering $15 memberships

BY CSA STAFF

BENTONVILLE, Ark. Sam’s Club has launched a $15 membership program for the summer. The special membership is available for purchase for a limited time between May 20 and June 7, during regular club hours and extends to new Advantage and Business members. Annual membership fees start at $35.

The membership program is part of Sam’s Club’s “100 Days of Summer” campaign promoting savings and tips for enjoying the summer season.

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