News

Infosys, P&G co-develop brand sales platform

BY Dan Berthiaume

Bangalore, India – Infosys and Procter & Gamble (P&G) have co-developed TradeEdge, a new cloud-based, insights-driven sales platform, which provides visibility to global brands across the demand chain, from distributors to consumers. The new platform delivers insights that help brands accurately sense and fulfill consumer demand in emerging markets.

“Most CPG companies are expanding to emerging markets,” said Girish Ramachandra, VP and head, products and platforms, Consumer Goods Retail for Infosys, during a phone interview with Chain Store Age. “Emerging markets are different than the U.S. It’s micro-retailing, there are 9 million retail outlets in India and 20 million in China. It requires a massive distribution network, and in an environment that is not technologically sophisticated that is a tall order.”

TradeEdge helps brands collaborate with retailers in emerging markets, who often sell a limited assortment of goods at high frequency and restock their entire inventory every day or two.

“It helps you get the right product in the right place at the right price,” said Ramachandra.

Currently available to assist brands in doing business across 80 countries, TradeEdge also helps brands perform tasks such as:

  • Enhance collaboration by allowing companies and distributors to exchange accurate and timely information related to sales, inventory, and products.
  • Expand reach by onboarding distributors rapidly in weeks rather than months, via a cloud-based ERP system, while rolling out best practices across markets within hours.
  • Reduce wastage and returns of temperature-sensitive products with an innovative solution that monitors the temperature and location of cooling units.
  • Enable unserved retailers to order and pay for products in a cost effective manner using basic mobile phones.
  • Reduce ordering costs by up to 80% with a suggested orders feature that provides recommendations based on historical data and forecasts.
  • Minimize selling costs by helping the distributor sales force to prioritize store visits based on value, accelerate order acquisition and increase store coverage by up to 15%.

“Visibility into distributor demand is a key driver to accelerate growth in the emerging markets,” said Andy Walter, VP of global business services, Procter & Gamble. “P&G and Infosys co-created Distributor Connect, an end-to-end solution that helps us connect with our distributors and facilitates easy exchange of information. This has enabled us to gain significantly better visibility into our downstream supply chain, increase order fill rate and reduce non-productive inventory. We are glad to see Distributor Connect become a part of the new Infosys TradeEdge.”

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OPERATIONS

Stuart Weitzman names global president

BY Marianne Wilson

New York — Stuart Weitzman, the luxury footwear brand owned by The Jones Group Inc., has appointed Francois Kress to the newly created position of global president.

Kress, formerly president and chief operating officer of The Row (New York), will oversee all aspects of the Weitzman brand’s global retail and wholesale business and he will assume the role of strategic leader for new initiatives and brand extensions.

Kress has more than 20 years of experience in both luxury retail and wholesale markets, including president and CEO of Prada and Miu Miu USA and CEO and managing director of Bulgari America. He also held senior roles with LVMH.

“We are building the next generation Stuart Weitzman brand,” said company CEO Wayne Kulkin. “Francois brings such a vast tool chest of luxury wholesale and retail experience to our company. We are all excited for the next steps of our brand.”

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OPERATIONS

Abercrombie renews CEO’s contract despite dissent; to hire brand presidents

BY Marianne Wilson

New Albany, Ohio — Abercrombie & Fitch Co. on Monday said it has entered into a new employment agreement with CEO Michael Jeffries, effective upon the expiration of his current contract on February 1, 2014. The new contract ties his compensation more closely with the company’s performance.

Jeffries was key to the retailer’s ascendance as a teen powerhouse. But the chain has struggled recently amid increased competition, particularly from more value-oriented teen favorites such as Forever 21. Jeffries himself has came under fire for his comments regarding the type of customers Abercrombie targets and why it does not offer plus sizes. Last week, Abercrombie investor Engaged Capital sent a letter to the board asking that Jeffries be replaced.

In announcing the decision to renew Jeffries’ contract, Craig Stapleton, lead independent director of the board of Abercrombie, stated: "Today’s announcement is the result of an extensive review by the board and detailed discussion with shareholders over several months, and the specific terms of Mike’s new contract reflect direct feedback from those discussions. The new agreement employs a more simplified, performance-based compensation structure that is designed to align incentives closely with the success of the company and the interests of shareholders."

Stapleton noted that under Jeffries’ leadership, Abercrombie & Fitch has grown from just 36 domestic stores and $50 million in sales in 1992 to having a global presence and over $4 billion in sales today.

“Mike and his team have developed a long-term plan that builds upon past successes, while targeting the specific challenges that the company faces today, Stapleton said. “We believe he is the right person to embark on this plan, which we believe will deliver substantial and sustainable value."

In a regulatory filing, the company that Jeffries will still have an annual base salary of $1.5 million, which will be reviewed every year. The new agreement has no retention or sign-on grant, and the formula for semi-annual equity grants contained in the 2008 agreement was eliminated. Similar to the 2008 contract, Jeffries can use the company aircraft for up to $200,000 of personal travel.

In other news, Abercrombie announced three new management positions: brand presidents for abercrombie kids, Hollister and its namesake brands. The company has hired Herbert Mines Associates to assist in its search of external candidates to fill the new roles/

Abercrombie also announced that Leslee Herro will retire from her position as executive VP of merchandise planning, inventory management and brand senses in the spring of 2014.

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