Italy’s Miroglio Group selects Zebra WiFi for customer experience
Alba, Italy – The Miroglio Group, an Italy-based international fashion retailer, has selected Zebra Technologies' wireless LAN solution to optimize information processes and transform them into a single omnichannel workflow. This selection was done as part of an overhaul plan that involved all the Italian companies in the Group: four buildings at its headquarters in Alba, its Milan offices and the entire store channel.
The Wi-Fi connection allows Miroglio to design new services to facilitate store management and enhance customer experience through new touch-points such as mobile POS terminals, interactive totems and magic mirrors.
"We wanted to make intercompany communication uniform throughout the supply chain,” said Luciano Manini, CTO, The Miroglio Group. “Each of our stores previously had local software and a whole range of different devices and equipment which were difficult to manage. Today, we use a single centralized platform to manage the corporate portal, CRM, email, all sales reporting, press round-ups, payroll, time and attendance management, and the entire document management process."
Tesco names new chairman
British supermarket giant Tesco has named John Allan as chairman, ending a four-month search after Richard Broadbent resigned amid an accounting scandal.
Allan, 66, will join the board and be appointed chairman on March 1, when Broadbent will step down from the board, Tesco said in a statement.
"I'm very pleased to be taking on this role at such a critical moment for the business and look forward to working with the new executive team and the board," Allan said.
Britain's biggest retailer was plunged into crisis last October when Broadbent stepped down as chairman after a 99% drop in net income for the first half of fiscal 2014. Tesco reported first half profits of $9.6 million, about $333 million less than previous estimates. An investigation conducted by Deloitte concluded that the vast overestimate of first half profits resulted from some income being booked too early and some costs not being recognized, although it is not yet clear whether this was accidental or deliberate. In addition to Broadbent resigning, eight other executives were suspended.
Allan is currently on the boards of electrical retailer Dixons Carphone and postal operator Royal Mail, but will step down from those positions when he takes up his new role at Tesco.
Tesco is the world's third-biggest supermarket group after France's Carrefour and global leader Walmart.
CIT: Electronics, furniture look strong in 2015; mixed outlook for apparel
New York — The consumer electronics and furniture sectors of the retail industry can look forward to growth in 2015, while the apparel sector faces a more mixed outlook. That was the message sounded by CIT Commercial Services executives during a roundtable discussion, "Everyone Looks Good in the Black: Retailers in the Economic Rebound,” part of the CIT Executive Insights series.
During the discussion, each CIT executive offered their views on the top trends they see ahead in various sectors of the retail market:
Marc Heller, Northeast regional manager and international manager, apparel:
• It’s a mixed bag in the apparel sector – retail sales for the holiday season in most cases were good, but the teen and luxury markets face challenges.
• The power of brands remains paramount, while the greatest growth opportunities are e-commerce and international expansion.
• In 2015, expect to see fewer retailers and more consolidation among vendors.
Mike Hudgens, Southeast regional manager, furniture:
• The furniture sector is looking forward to what could be one of the best years in a long time, especially in the Southeast and Southwest.
• Younger consumers want instant gratification, so retailers are focused on inventory and rapid delivery.
• Growth potential is seen in hospitality and institutional areas as baby boomers age and travel.
Mitch Cohen, Western regional manager, consumer electronics:
• The consumer electronics sector is very healthy right now – recent Consumer Electronics Show remains one of the largest tradeshows in Las Vegas.
• More consumers are using the Internet in addition to going to retail stores; brick-and-mortar locations have become more of a showroom.
• Cautious optimism for the sector in 2015, with continued growth expected for the year.