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Jamba Juice selects NCR to enable mobile ordering

BY Staff Writer

New York — Jamba Juice tapped NCR Corporation to help it make mobile ordering easier for its customers. NCR, in collaboration with PayPal, has developed a series of customized mobile solutions, including a Jamba Juice branded iOS and Android mobile ordering and payment solution.

The ordering functionality is available in select Jamba Juice locations via the PayPal app and allows consumers to place mobile orders and pay directly from their smartphones. The customized mobile ordering solution will seamlessly integrate with the NCR Aloha point-of-sale platform. It is expected to improve speed of service and offer a differentiated experience to Jamba Juice customers, enabling them to skip the line to pick up their order.

“Today’s consumer wants to leverage technology in an integrated way to make everyday life easier,” said Robert Notte, CTO, Jamba Juice. “Working with NCR and PayPal we are using mobile ordering and payment technologies to align with our brand essence of a healthy, active lifestyle and help us deliver more value to our customers."

“Solving real problems for merchants and consumers is one of PayPal’s primary goals, and our collaboration with NCR helps to create a great experience for loyal Jamba Juice customers,” said Don Kingsborough, VP of retail services at PayPal. “In 2012, we worked with Jamba Juice to create a fantastic mobile ordering experience and NCR is a key ingredient to bringing this innovation to more locations across the U.S.”

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Michaels sees same store sales slightly dip

BY CSA STAFF

IRVING, Texas — Michaels reported net sales of $993 million for the first quarter ended May 4, an increase of 1.5% from $978 million in the first quarter of fiscal 2012.

Although same-store sales decreased 0.7% due to a 3% decrease in transactions, it was offset by a positive 1.7% impact from a higher average ticket and a positive 0.6% impact in deferred custom framing revenue. Michaels experienced its strongest sales increases for the quarter in custom framing and yarn.

The company opened 15 Michaels stores, relocated four and closed one. In addition, Aaron Brothers closed three stores. The specialty retailer of arts, crafts, framing, floral, wall décor and seasonal merchandise for the hobbyist and do-it-yourself home decorator currently owns and operates more than 1,113 Michaels stores in 49 states and Canada and 123 Aaron Brothers stores. It produces 11 exclusive private brands including Recollections, Studio Decor, Bead Landing, Creatology, Ashland, Celebrate It, Art Minds, Artist’s Loft, Craft Smart, Loops & Threads and Imagin8.

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Alliance Data to launch private label credit card program for TigerDirect

BY Staff Writer

Dallas — Alliance Data Systems Corp., a provider of loyalty and marketing solutions derived from transaction-rich data announced its retail services business has signed a multi-year agreement to provide private label credit card services for multichannel computer and electronics retailer TigerDirect, a subsidiary of Systemax, Inc.

Miami-based TigerDirect was established to serve the needs of business and personal computer users, and is one of the industry’s top computer and computer-product retailers. Through its industry-leading website, robust catalog business and 32 retail store locations across the United States, TigerDirect sells computers; computer parts; TV, video and audio products; appliances; cameras; software; video gaming equipment and more.

Through its suite of credit and marketing tools, Alliance Data will launch and provide marketing services for a new private label credit card program for TigerDirect, designed to extend brand affinity among its cardholders with a wide range of flexible financing and payment options.

“The TigerDirect customer is a smart shopper with a high degree of technical knowledge, and one who expects superior customer service and support — which we provide at a level unmatched in the industry,” said Robert Leeds, CEO, TigerDirect. “We value Alliance Data’s industry expertise, keen understanding of the competitive retail environment, and ability to customize a program that meets the unique needs of the TigerDirect customer. We look forward to working with Alliance Data to help us keep the TigerDirect brand top-of-mind among our most loyal customers, and to drive sales and long-term customer relationships.”

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