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JoS. A. Bank taps FiftyOne to extend Internet channel overseas

BY CSA STAFF

Hampstead, Md. — JoS. A. Bank Clothiers is now allowing international customers to place orders on its website. The retailer is now able to deliver website orders to customers in over 90 countries. JoS. A. Bank will utilize a third-party provider, FiftyOne Global Ecommerce (“FiftyOne”), New York City, to facilitate the checkout of the orders and to export and deliver the orders to the international destinations.

The orders may be placed directly by international customers or by U.S. customers who wish to deliver their orders to family or friends at international addresses.

“Our direct marketing sales increased 50% in the fourth quarter of fiscal year 2010 and we are very excited about this added enhancement to our Internet channel,” commented R. Neal Black, president and CEO of JoS. A. Bank Clothiers. “This increased functionality will further extend the Jos. A. Bank brand to a broader customer base and will allow us to capitalize on a market that we were not able to serve in the past.”

FiftyOne manages all aspects of the international order life cycle, including multi-currency pricing and payment processing, landed cost calculation, customs clearance and brokerage, international fraud management, international logistics orchestration, and customer-experience parity.

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Kroger, P&G support our troops

BY CSA STAFF

ARLINGTON, Va. — Kroger and Procter & Gamble have teamed up to support the USO in its efforts to help American troops and their families.

Through the partnership Kroger will donate $250,000 to the USO. In addition, as part of the partnership Kroger and P&G have created a digital opportunity to virtually "shake the hand of a hero." The first 50,000 people to utilize the web application to shake a hero’s hand on www.honoringourheroes.com will receive a special offer on one of the following P&G brands: Tide, Downy, Gillette, Pantene, Old Spice and Prilosec, the companies reported.

"The Kroger family is delighted to partner with P&G and to support the USO and its many programs and services for our troops and their families," said Lynn Marmer, group VP corporate affairs for Kroger. "Our Honoring our Heroes program will help the USO assist even more men and women who serve our country."

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New Sears CEO pledges to fix sales decline

BY CSA STAFF

New York City — Sears Holdings’ new CEO, Louis D’Ambrosio, committed himself on Tuesday to help turn around the faltering chain by emphasizing its core brands, including Craftsman, Kenmore and Land’s End, and by smarter marketing to customers, the Associated Press reported.

D’Ambrosio told shareholders at Sears Holding Corp.’s annual meeting that improving the company’s clothing business will be a priority. He said he has high hopes for two new apparel lines in particular: The Kardashian Collection, which debuts in August in 400 Sears stores, and Sofia Vergara, from the star of ABC’s "Modern Family."

The chief executive spoke after the company warned on Monday that its first-quarter loss will be bigger than expected. Same-store sales at Kmart stores fell 1.6% during the quarter, and was down 5.2% at U.S. Sears stores.

D’Ambrosio, who was brought in by chairman Edward Lampert two months back, is Sears’ first permanent CEO since 2008. He previously was CEO of the technology company Avaya.

In addition to capitalizing on Sears’ core brand, another top priority, D’Ambrosio said, will be extending the company’s lead in appliance sales through innovation discounting. Sears maintains a 30% share of the appliance market and has a 20% or more in tools, power fitness equipment and power lawn and garden tools, the Associated Press reported.

D’Ambrosio also wants to grow Sears’ services business, possibly by extending out into electronics and by outsourcing home improvement services to outside firms.

Speaking at the meeting, Lampert was upfront about his frustration with ever-declining clothing sales. He said the company needs to "repurpose" the huge amount of space devoted to apparel, either by adding new brands or partnering with other retailers.

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C.Floz says:
Nov-30-2012 11:10 am

He has a mountain to climb but the mountain is worth taking. The challenge is there and I am confident that he is up to the task. - Markus Lattner

C.Floz says:
Nov-30-2012 11:10 am

He has a mountain to climb but the mountain is worth taking. The challenge is there and I am confident that he is up to the task. - Markus Lattner

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