OPERATIONS

Kmart launches walk-in bill pay program

BY Marianne Wilson

Hoffman Estates, Ill. — Kmart announced it is launching an in-store bill pay program that will allow customers to pay bills from more than 3,000 companies—everything from electric, gas and cable bills to credit card statements and auto loans.

The program is being offered through the CheckFreePay walk-in bill payment service from Fiserv (FISV). Customers seeking an easy and convenient way to pay bills in person can now visit any Kmart store nationwide.

"We are continuously seeking convenient ways to help customers manage their personal finances. The debut of Kmart’s in-store bill pay program does just that – it gives our customers access to a fast and convenient way to pay bills and manage their finances," said Keith Brand, DVP Alternative Financial Services for Kmart.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
FINANCE

Best Buy Q1 profit down 26%, but beats Street

BY Marianne Wilson

Minneapolis — Best Buy said its profit for the first quarter fell 26% amid higher restructuring charges and lower comparable store sales. However, adjusted earnings topped analysts’ expectations and the company maintained its earnings outlook for fiscal 2013.

Best Buy said its profit fell to $158 million in the quarter ended May 5, from $212 million in the year-ago period.

Revenue rose 2% to $11.61 billion, helped by an extra week, and sales of tablets and mobile phones. International sales fell on weakness in China and Europe.

Total same-store sales fell 5.3%.

In the United States, online revenue jumped 20% and same-store sales for mobile phones climbed 13%. But sales of notebooks, gaming products and digital imaging and televisions were weak.

Internationally, same-store sales dropped 11%, weighed down by a 28% decline at Best Buy’s Five Star stores in China.

“Best Buy is in a turnaround, and the strategic priorities we laid out at the beginning of the year are just the first phase of the changes to come," said Mike Mikan, CEO (interim) of Best Buy. "We know we have to better adapt to the new realities of the marketplace, and we are creating a long-term plan designed to make Best Buy more relevant with customers and position the company for sustained, profitable returns in the years ahead.”

In the chain’s quarterly conference call, Mikan promised bold action to turn the chain around, and said the chain is developing a new long-term plan. He did not give any specifics of the plan, but said the goal was to make Best Buy more relevant and more nimble.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...
News

Kmart now offering in-store bill-pay service

BY CSA STAFF

HOFFMAN ESTATES, Ill. — Customers who wish to pay their bills in person can now do so at Kmart through the retailers new CheckFreePay walk-in bill payment service from Fiserv. The program is available at all Kmart stores nationwide and accepts bill payment from more than 3,000 companies—everything from electric, gas and cable bills to credit card statements and auto loans.

"We are continuously seeking convenient ways to help customers manage their personal finances. The debut of Kmart’s in-store bill pay program does just that – it gives our customers access to a fast and convenient way to pay bills and manage their finances," said Keith Brand, DVP alternative financial services for Kmart. "By providing services like this, we hope to make shopping at Kmart a more satisfying experience."

Through Kmart’s new bill pay program, customers are able to pay thousands of bills for $1.50 or less per transaction with cash or a PIN-based debit card at any Kmart store nationwide. Customers simply bring their bill stub and payment to any Kmart customer service desk, and the payment will be sent to the biller by the next day, if processed before 7 p.m. EST.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

Polls

Consumer confidence is high. Is that reflected in your stores’ revenues?

View Results

Loading ... Loading ...