OPERATIONS

Kohl’s to keep stores open 24 hours from Dec. 20-24

BY Dan Berthiaume

Menomonee Falls, Wis. – Kohl’s will keep its doors open for more than 100 hours straight, beginning at 6 a.m. on Friday, Dec. 20 through 6 p.m. on Christmas Eve, Tuesday, Dec. 24. Kohl’s is also offering free gift boxes and a “no questions asked” returns policy that offers full refunds and exchanges for purchases made with a receipt or on a Kohl’s charge card.

“The holiday season is an eventful time for families, and Kohl’s is making it easy for shoppers to wrap up their last- minute gift giving with 24-hour access to Kohl’s stores right up to Christmas Eve,” said Michelle Gass, Kohl’s chief customer officer. “Not only does Kohl’s have the hottest gifts at incredible prices, now shoppers will have the added benefit of being able to check off their lists, day or night, whenever it is most convenient for them.”

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News

Lux Beauty Boutique launches SelfPay app

BY CSA STAFF

Lux Beauty Boutique is rolling out in-store mobile app SelfPay, which lets shoppers handle payment and look up product information on their own devices, enabling shopper-controlled in-store checkout from anywhere within a brick-and-mortar store. Lux Beauty Boutique will host a SelfPay launch party at its store on Dec. 6.

SelfPay is a multi-retailer solution that enables shoppers at participating retailers to scan products in the store, view pricing and information, and pay for their purchase from their own device. Retailers can use the patent-pending purchase verification method to ensure that all items leaving the store have been paid.

“Nothing stresses me out more than seeing frustrated faces in a slow-moving line,” said Jennifer Grimm, Lux Beauty Boutique owner. “We are thrilled to launch SelfPay in time for the holiday rush and offer clients the ability to skip the line during the hectic shopping season.”

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FINANCE

Kroger Q3 profit falls but in line with Street; revenue up 3.2%

BY Dan Berthiaume

Cincinnati – Kroger Co. reported a lower third-quarter profit that matched Wall Street’s view. Net income fell to $299 million from $317 million a year earlier, partly on the costs from the pending acquisition of Harris Teeter.

Revenue grew 3.2% to $22.5 billion from $21.8 billion.

Without fuel, same-store sales grew 3.5%. With fuel they grew 2.5%.

"Our quarterly results show once again that Kroger is uniquely positioned to grow and win in the U.S. food retail industry," said David B. Dillon, Kroger’s chairman and CEO. "Our Customer 1st Strategy resulted in strong sales and earnings growth, lowered costs and helped improve Kroger’s connection with our customers in the third quarter. Every one of our more than 343,000 associates deserves recognition for their individual work to achieve an unprecedented 40 consecutive quarters of positive identical supermarket sales. I know our entire team is hard at work to achieve the 41st."

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