OPERATIONS

Krispy Kreme taps Papa John’s exec as president/CEO

BY Dan Berthiaume

Winston-Salem, N.C. – Krispy Kreme Doughnuts Inc. has named Anthony N. (“Tony”) Thompson, 47, as president and CEO, effective June 1. Thompson joins the company from Papa John’s International Inc., where he most recently served as president and COO.

Prior to joining Papa John’s in 2006, Thompson worked for firms including Gulf Coast Coca-Cola, The Scotts Miracle-Gro Company and Conagra Grocery Products Company. Thompson is expected to be appointed to the company’s board of directors in the near future. James H. Morgan, 66, current president, chairman and CEO, will continue to serve Krispy Kreme on a full-time basis as its executive chairman.

“All of us in the Krispy Kreme family are excited to have Tony Thompson joining us as our CEO and president,” said Morgan. “Tony’s background, accomplishments, professionalism and commitment to excellence all are a perfect complement to the culture, mission and values of Krispy Kreme. I am confident that Tony is the ideal leader to guide our company to even greater success in the coming years and, personally, I am greatly looking forward to working with him.”

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STORE SPACES

Report: Abercrombie plans 100 China stores

BY Dan Berthiaume

New Albany, Ohio – Abercrombie & Fitch Co. reportedly plans to open 100 new stores under both its marquee and Hollister banners in China. According to China Daily, Abercrombie seeks to expand its presence in China during the next 10 years, and will also open a dedicated Chinese e-commerce site.

Abercrombie executives said China represents the company’s largest growth opportunity. The retailer currently has a flagship Chinese store in Shanghai. The Shanghai store is in a four-story glass building in the Jing’ai commercial district and includes store greeters and models.

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MARKETING/SOCIAL MEDIA

Study: Personal data requires user-centric approach

BY Dan Berthiaume

New York – A user-centric approach is the best way to enhance trust, transparency and privacy in personal data usage. In conjunction with A.T. Kearney, the World Economic Forum has released three reports as part of its Rethinking Personal Data initiative.

The first report, “Rethinking Personal Data: A New Lens for Strengthening Trust,” advises that individuals must have more of a say in how their data is used and should be able to use the data for their own purposes. “Rethinking Personal Data: Trust and Context in User-Centred Data Ecosystems,” an empirical study across different countries, examines the importance of context-aware data usage and how it impacts trust.

And “The Internet Trust Bubble: Global Values, Beliefs and Practices” uses the results from a survey of 16,000 respondents to assess the attitudes and behavior of Internet users globally. It shows that individuals are on the whole positive about the opportunities offered by the Internet, particularly related to freedom of expression. However, the report highlights concerns over privacy, surveillance and security.

“In order to build a truly sustainable personal data economy, regaining the trust of individuals over the use of their data is imperative,” said Naveen Menon, partner and APAC head of communications, media, and technology at A.T. Kearney. “This means finding new ways to connect and provide them with choices that enable them to return to a sense of control over data usage.”

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