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Kroger names sustainability chief

BY Staff Writer

New York — The Kroger Co. appointed Suzanne Lindsay as its first director of sustainability. Prior to Kroger, Lindsay led sustainability initiatives at PetSmart.

“We have made substantial progress in sustainability in the past five years through energy savings, waste reduction, transportation efficiency and by reducing the use of plastic bags,” said Lynn Marmer, group VP, corporate affairs at Kroger. “Suzanne will help us accelerate our progress and identify new opportunities to improve our environmental stewardship.”

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K3 Retail launches alliance with JustEnough Software

BY CSA STAFF

Newport Beach, Calif. — K3 Retail, the U.K.’s largest provider of solutions based on Microsoft Dynamics, has formed an alliance with JustEnough Software, a leading provider of demand management solutions, to help retailers more effectively plan financials, assortments, markdowns, promotions and allocations with flexibility, accuracy and ease.

JustEnough’s merchandise & assortment planning, price & markdown planning, promotions planning & analysis, space planning and allocation & replenishment solutions are fully integrated with Microsoft Dynamics AX. As a result, users can more effectively plan assortments and markdowns, maximize selling-space effectiveness, allocate products to the optimal stores and replenish inventory with accuracy.

The JustEnough retail planning solutions are designed to help retailers avoid stock-outs, over-stocks, lost sales and dissatisfied customers. Retailers that leverage JustEnough’s technology can expect to improve profitability and grow market share.

John Little, sales director at K3 Retail, commented: “The ever-growing U.K. market for planning and forecasting tools allows K3 to deliver the ultimate merchandising and planning solution to the retail sector on the Microsoft Dynamics AX 2012 platform.”

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Nielsen: Top five retail apps and websites

BY Marianne Wilson

New York — During the 2011 holiday season, the top retail apps and websites combined — Amazon, Best Buy, eBay, Target and Walmart — reached nearly 60 % of smartphone owners, according to Nielsen.

“The majority of smartphone owners used their devices for shopping this past holiday season,” said John Burbank, president of strategic initiatives at Nielsen. “Mobile shopping has reached scale and is only going to grow as smartphone penetration continues to rise.”

Nielsen’s metering of the smartphones of 5,000 U.S. volunteers participating in Nielsen’s mobile research also revealed the following:

  • Smartphone owners of both genders prefer retailers’ mobile websites over mobile apps, with men slightly more likely to try retailers’ mobile apps than women. However, consumers who use retailers’ mobile apps tend to spend more time on them.
  • Target and Walmart skew female when it comes to their mobile websites, while Best Buy skews male. Amazon and eBay appeal to both genders.
  • All of the top five mobile retail websites experienced a “bump” during the days leading up to and following Black Friday, led by Amazon. This seasonal lift did not translate into an increase in regular usage, however. By January, active reach was back to October 2011 levels.

“Retailers need to think of their business as a multichannel environment that can potentially include mobile, online, and brick-and-mortar stores,” said Burbank. “Winning with shoppers requires a consistent experience across channels that reinforces the values you represent as a retail brand, whether it be price, service, reviews, selection, style, or other key attributes.”

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