OPERATIONS

Louis Vuitton CEO resigns over significant health issue

BY Staff Writer

New York — Luxury group LVMH announced Tuesday that Louis Vuitton’s new CEO has resigned suddenly, citing a “significant health issue” as the reason for the departure.

Jordi Constans would be replaced by Michael Burke, CEO since February of Bulgari, the Italian jeweler that LVMH added to its stable of brands in 2011.

Burke served as CEO of Christian Dior USA from 1986 to 1993, when he took charge of Louis Vuitton North America, becoming deputy CEO of Christian Dior Couture worldwide in Paris in 1997.

Following the acquisition of Fendi by LVMH in 2003, he was appointed CEO.

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Feb-27-2013 08:58 pm

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Feb-27-2013 08:58 pm

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Pier 1 Imports teams with Demandware for omnichannel commerce

BY Katherine Boccaccio

Burlington, Mass. — On-demand e-commerce solution-provider Demandware said Wednesday that Pier 1 Imports has delivered the initial phases of its omnichannel strategy, which includes its new e-commerce-enabled Pier1.com website (launched in July 2012), and its mobile commerce site, both of which are run on the Demandware Commerce platform.

Pier 1 Imports now benefits from an enterprise-class, software-as-a-service platform that serves as the digital commerce backbone to connect consumers to its brand regardless of location, device or channel.

The new Pier 1 Imports digital commerce sites convey the same brand experience found in its stores. “Our goal at Pier 1 Imports is to provide our customers with the best shopping experience possible, and this includes making it easy for them to find the Pier 1 Imports products they love, no matter where or how they shop,” said Laura Coffey, SVP business development and strategic planning for Pier 1 Imports.

Pier 1 Imports’ current omnichannel operations include several Demandware-powered cross-channel shopping experiences, such as e-commerce site-to-store program, e-commerce direct shipping, and “endless aisles,” which allows shoppers to browse and purchase merchandise from the company’s broader selection available online.

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Build-A-Bear selects Centric as PLM system provider

BY Katherine Boccaccio

Campbell, Calif. — Product lifecycle management software provider Centric Software said Tuesday that it has become the PLM system provider to Build-A-Bear Workshop.

Build-A-Bear Workshop purchased the Product Specification, Product Sourcing, Calendar Management, Line Planning, Quality Management and Material Management modules of the Centric 8 PLM system. Build-A-Bear Workshop also will implement Centric’s mobile apps and the Enterprise Connectivity module to integrate Centric 8 data with the company’s enterprise resource planning system.

The Centric PLM software will replace a spreadsheet-driven system, according to Shari Stout, Build-A-Bear Workshop’s director of quality assurance and sourcing, and will decrease time to market and improve margins.

“The Centric PLM software will improve visibility of products through the development lifecycle — especially the clothing and accessories that customers use to dress their stuffed animals,” said Stout. “Centric 8 will eliminate processing delays, and improve progress tracking and communication with our franchisees and worldwide supply chain.”

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