Love’s Travel Stops & Country Stores updates POS with NCR software and technology
Duluth, Ga. — Love’s Travel Stops & Country Stores has selected NCR Corp. to install NCR point-of-sale software and technology in its more than 300 locations across 39 states.
Traditionally, Love’s has replaced a quarter of their POS devices each year. But the retailer decided a complete refresh of 1,800 devices to solid state technology with greater processing power and screen size, gives them an immediate ability to create a better customer experience across their footprint.
“We have a long and successful relationship with NCR and they have really established themselves as a retail innovation leader and one-stop shop for software, hardware and services," said Jim Xenos, VP of store technology at Oklahoma City-based Love’s. "We believe modernizing our entire POS solution will make the mission of providing exceptional shopping experiences to our customers that much easier for our associates."
The NCR solution will include installation of the NCR RealPOS 72XRT, providing intelligent processing power to support new applications and functionality. Love’s currently utilizes several software applications within the NCR Retalix software suite.
eBay Enterprise debuts ship-from-store solution
King of Prussia, Pa. — eBay Enterprise has launched a ship-from-store solution, which the company calls a game-changing initiative that retailers can deploy within 99 days to effectively leverage their physical store inventories while gaining advantages in margin and shipping cost.
“Every day that retailers do not utilize in-store inventory to augment their online sales, they lose opportunities to maximize their existing inventory and increase their bottom line profitability by avoiding markdowns,” stated Tobias Hartmann, head of omnichannel operations for eBay Enterprise. “With the eBay Enterprise Ship-from-Store solution, retailers can quickly turn their physical retail locations into virtual distribution centers.”
With 77% of consumers expecting retailers to provide a consistent, integrated experience between their in-store and online channels, ship-from-store and in-store pickup will empower retailers to continue to compete in an omnichannel landscape and meet their customers’ evolving needs.
Ship-from-Store benefits for both retailers and consumers include:
• Decreased delivery costs and times for customers by routing shipments from the nearest possible physical location;
• Optimized order fulfillment through physical storefront inventory, expediting the ability for retailers to debut new products; and
• Maintain profit margins by turning store inventory online, as opposed to in-store merchandise markdowns to move inventory.
Across its client portfolio, eBay Enterprise is seeing the significant impact of omnichannel solutions. Ship-From-Store is now live for 2,756 stores, 30 brands, 22 retailers in 13 countries.
Based on client data, eBay Enterprise customers can experience a more than 30% margin increase on items nearing markdown and consumers experience expedited delivery with more than 80% of ship-from-store orders shipped in one day and 96% shipped in two days.
According to the company, eBay Enterprise was first to market with its holistic, integrated back-end technology that provides retailers with one comprehensive inventory system.
Lowe’s forms partnership with home-improvement matchmaker site
New York — In an effort to expand its service capabilities, Lowe’s has partnered with Porch.com, a home-improvement network that connects homeowners with over 1.5 million professionals.
The partnership aims to connect customers with home improvement pros for nearly any project outside of what Lowe’s currently offers as part of its installation services.
"Working with Porch is another great example of how Lowe’s supports our customers throughout every step of the home improvement journey," said Jay Rebello, VP new business development and corporate innovation at Lowe’s. "By partnering with Porch, Lowe’s can help our customers achieve their home improvement dreams by providing them with the confidence of knowing who their neighbors have used successfully, and benefit our professional customers by providing them greater opportunities to grow their businesses."
To be introduced at Lowe’s stores, the partnership will make its first touchdown in 139 stores in the Carolinas and the Seattle metro area.
"For millions of people, the home is the biggest investment of their lives. Home improvement projects are an essential part of owning or renting a home – finding the right professionals should be easy, delightful, and connected," said Matt Ehrlichman, CEO of Porch. "Now, Lowe’s customers can not only buy high-quality products to make their home improvement projects a reality, they can connect directly with local professionals their neighbors have used."