News

Love’s Travel Stops & Country Stores updates POS with NCR software and technology

BY Staff Writer

Duluth, Ga. — Love’s Travel Stops & Country Stores has selected NCR Corp. to install NCR point-of-sale software and technology in its more than 300 locations across 39 states.

Traditionally, Love’s has replaced a quarter of their POS devices each year. But the retailer decided a complete refresh of 1,800 devices to solid state technology with greater processing power and screen size, gives them an immediate ability to create a better customer experience across their footprint.

“We have a long and successful relationship with NCR and they have really established themselves as a retail innovation leader and one-stop shop for software, hardware and services," said Jim Xenos, VP of store technology at Oklahoma City-based Love’s. "We believe modernizing our entire POS solution will make the mission of providing exceptional shopping experiences to our customers that much easier for our associates."

The NCR solution will include installation of the NCR RealPOS 72XRT, providing intelligent processing power to support new applications and functionality. Love’s currently utilizes several software applications within the NCR Retalix software suite.

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SUPPLY CHAIN

eBay Enterprise debuts ship-from-store solution

BY Michael Johnsen

King of Prussia, Pa. — eBay Enterprise has launched a ship-from-store solution, which the company calls a game-changing initiative that retailers can deploy within 99 days to effectively leverage their physical store inventories while gaining advantages in margin and shipping cost.

“Every day that retailers do not utilize in-store inventory to augment their online sales, they lose opportunities to maximize their existing inventory and increase their bottom line profitability by avoiding markdowns,” stated Tobias Hartmann, head of omnichannel operations for eBay Enterprise. “With the eBay Enterprise Ship-from-Store solution, retailers can quickly turn their physical retail locations into virtual distribution centers.”

With 77% of consumers expecting retailers to provide a consistent, integrated experience between their in-store and online channels, ship-from-store and in-store pickup will empower retailers to continue to compete in an omnichannel landscape and meet their customers’ evolving needs.

Ship-from-Store benefits for both retailers and consumers include:

• Decreased delivery costs and times for customers by routing shipments from the nearest possible physical location;

• Optimized order fulfillment through physical storefront inventory, expediting the ability for retailers to debut new products; and

• Maintain profit margins by turning store inventory online, as opposed to in-store merchandise markdowns to move inventory.

Across its client portfolio, eBay Enterprise is seeing the significant impact of omnichannel solutions. Ship-From-Store is now live for 2,756 stores, 30 brands, 22 retailers in 13 countries.

Based on client data, eBay Enterprise customers can experience a more than 30% margin increase on items nearing markdown and consumers experience expedited delivery with more than 80% of ship-from-store orders shipped in one day and 96% shipped in two days.

According to the company, eBay Enterprise was first to market with its holistic, integrated back-end technology that provides retailers with one comprehensive inventory system.

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STORE SPACES

Action Services Group to showcase services at TopSource 2014 Summit

BY Staff Writer

Aston, Pa. — Action Services Group, a national lighting, sign and electrical maintenance company will present its wide-range of services at the upcoming 2014 TopSource Summit Supplier Showcase, January 27th – 29th in Dallas.

TopSource, a Boston-based strategic sourcing company, assists grocery, retail, and wholesale companies manage their indirect spend to help provide significant savings and innovative solutions in multiple business areas.

Action Services Group’s services include interior and exterior lighting maintenance services, sign maintenance and electrical maintenance services, LED lighting retrofits and relamping services.

“Our customers are constantly looking for ways to reduce both operational costs and energy costs,” said Vanessa Karlis, sourcing manager, TopSource. “That’s just one of the many reasons we are extremely pleased to add Action Services Group to our list of suppliers for Not-for-Resale products and services. We are impressed with their successful track record of providing a broad range of lighting, sign and electrical maintenance services — including LED lighting retrofit services — to retail customers. Overall, their service expertise will demonstrate significant savings for our customers.”

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