OPERATIONS

Macy’s fined for worker mistreatment

BY Dan Berthiaume

New York – Macy’s will pay $175,000 in civil penalties to the U.S. government in an agreement with the Department of Justice (DOJ) settling claims of mistreatment of immigrant workers. In addition to paying the $175,000 fine, Macy’s will also revise its employment eligibility reverification policies and procedures and to provide training to its human resources personnel across the country on the anti-discrimination provision of the Immigration and Naturalization Act (INA). In addition, Macy’s will create a $100,000 fund to compensate any individuals who suffered lost wages or loss of seniority as a result of its practices and have its employment practices monitored for two years.

The settlement comes in the wake of an investigation into allegations that Macy’s was guilty of immigration-related unfair employment practices. Based on the investigation, the DOJ determined that Macy’s engaged in unfair documentary practices against work-authorized immigrant employees during the employment eligibility reverification process and that some employees suffered economic harm through lost work or seniority as a result.

The INA’s anti-discrimination provision prohibits employers from treating workers differently in the employment eligibility verification or reverification process by demanding more or different documents, or by limiting the worker’s choice of documents, based on an individual’s immigration status or national origin.

“Employers must ensure that they follow correct procedures during the reverification of employment authorization of non-U.S. citizens,” said Gregory Friel, Deputy Assistant Attorney General for the Civil Rights Division. “Given the size of their workforce, national employers are particularly encouraged to evaluate their policies and practices and make use of the division’s no-cost technical assistance to ensure compliance with the INA’s anti-discrimination provision.”

Macy’s has not publicly commented on the matter.

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REAL ESTATE

Walgreen’s plans store on Johns Hopkins campus

BY Dan Berthiaume

Deerfield, Ill. – Walgreen’s is planning to build a new store on the East Baltimore medical campus of Johns Hopkins University. The store will be developed according to the Walgreens Web Experience format and offer the retailer’s first in-store Take Care health clinic in the state of Maryland. Walgreen’s and Johns Hopkins announced a collaboration in May 2011.

"This is a significant next step in our relationship, leveraging the clinical expertise of Johns Hopkins Medicine and Walgreens expansive healthcare resources to create a retail hub for community-based care," Walgreens president of pharmacy, health and wellness Kermit Crawford said. "Our pharmacy and Take Care Clinic will provide an environment for collaborative healthcare innovation while also providing greater access to healthcare services for the Johns Hopkins community, students, employees and patients."

"Our collaboration with Walgreens creates the opportunity to offer innovative, locally based healthcare services while further weaving Johns Hopkins Medicine into the fabric of East Baltimore," Johns Hopkins University School of Medicine dean and Johns Hopkins Medicine CEO Paul Rothman said. "We also will use the lessons learned from this collaboration beyond our community, as Johns Hopkins Medicine continues to set the standard for medical education, research and patient care on a national scale and around the world."

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News

Q&A With a Hall of Famer

BY CSA STAFF

In April, John Crossman, president of Orlando, Fla.-based real estate firm Crossman & Co., became the youngest inductee into the Florida State University College of Business Hall of Fame.

Established in 2003, FSU’s College of Business Hall of Fame honors graduates who have excelled in their careers, earned significant recognition for professional achievements and community service, and made significant contributions to the mission of the College of Business.

Crossman talked to Chain Store Age about the Hall of Fame honor and about his career that has spanned two decades.

What does the Hall of Fame honor mean to you?

Personally, it’s overwhelming. But it isn’t really just about me. It represents a body of work carried out with our company’s 40 employees and my brother, as well as my high school teachers, college teachers, coaches, teammates and my family — it’s about all of us.

Where does all of the energy that created this body of work come from?

My dad was a pastor and civil rights leader. Our household had a strong vision about purpose and service. But we didn’t have much; we were poor. I was grateful to be able to go to FSU, to have the opportunity to get an education and compete on the track team. Gratitude makes you want to use your talent to its fullest extent to serve.

Sketch out the highlights of your career.

In my second year in the business, 1994, working for what was then Faison,I made my first trip to the ICSC convention in Las Vegas. Every day,I made sure I arrived at our booth at 7 a.m., before everyone else, and I stayed until everyone else had gone. Company president Henry Faison noticed. When he sold the business to Trammell Crow in 1998, he highlighted me, and was named senior VP of Trammell Crow — because I was always the first to arrive and the last to leave the booth in Vegas.

How did you end up at Crossman & Co.?

The years 2004 to 2006 were personally difficult. My father died, my house was damaged by hurricanes, I was hospitalized with a back injury, and my young daughter almost died. In 2006, I left Trammell Crow to spend more time at home with my family.

My brother had a small real estate company in Orlando. I asked if I could join him, and he said yes. My brother has great integrity and makes an exceptional business partner. He is the details guy and the wisest person I’ve ever met.

Go figure. I left Trammell Crow to spend more time with my family at the expense of my career. Yet the move led to phenomenal growth — and I have more time with my family.

Because you’re based in Florida, you’ve had a front-row seat to the state’s recovery. Can you describe?

The bottom occurred in 2010. In 2011, brokerage returned, and shopping centers began to trade — at a good clip. Leasing rebounded in 2012. Development is returning this year. Wawa is expanding. Publix is expanding. There is more infill development and downtown core development. It isn’t huge, but it is definitely coming back.

Why should retailers consider Florida for expansion?

Retail follows residential growth and tourist growth. A tourist spends five times more than the average person, and tourism is huge in Florida, particularly central Florida, thanks to Disney and Universal. In addition, the housing market has made a strong return, and that’s good for retail, too.

What lies ahead for Crossman & Co.?

We will continue to grow with our clients and employees. As a landlord-focused organization, we will continue to help our landlord-clients achieve their objectives. We plan to continue as market leaders in terms of information and education. And we want to continue as a leader in diversity.

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