OPERATIONS

Macy’s NYC flagship extending hours during renovation

BY Staff Writer

New York — Macy’s Herald Square has extended its shopping hours to make it easier for shoppers while the flagship undergoes its extensive, four-year renovation.

Starting Monday, the store opens at 9 a.m., instead of 10 a.m., Monday through Friday. The Saturday and Sunday schedule remains the same, 10 a.m. to 9:30 p.m. and 10 a.m. to 8:30 p.m., respectively.

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OPERATIONS

Saks launches new Facebook page for job applicants

BY Marianne Wilson

New York — Saks Fifth Avenue has launched a talent acquisition page on Facebook. The new “Careers at Saks” Facebook page will allow prospective job applicants to interact directly with Saks Fifth Avenue’s talent acquisition team, search available positions and keep up with Saks Fifth Avenue. The Facebook newsfeed will include “Jobs of the Day,” career and interview tips, and other pertinent updates weekly.

Saks Fifth Avenue’s internal brand ambassadors will speak on behalf of Saks Fifth Avenue as an employer. Brand ambassadors will come from all areas within Saks Fifth Avenue, from sales associates to information technology staff to the creative and marketing team. The areas from which brand ambassadors are chosen will change regularly, so visitors to the “Careers at Saks” Facebook page will receive a multifaceted overview of the corporation over time.

“Saks Fifth Avenue looks forward to hearing stories from prospective applicants and utilizing those stories to share the Saks’ employment experience and attract top talent,” said Christine Morena, executive VP human resources for Saks. The applicant commentary and real-time responses will add an additional layer of authenticity, a key component of social media.

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Michael Francis departs J.C. Penney

BY Marianne Wilson

Plano, Texas — In an announcement that caught the retail industry by surprise, J.C. Penney Co. said that Michael Francis will be leaving the company, effective June 18. Chief executive Ron Johnson will assume direct responsibility and oversight of the company’s marketing and merchandising functions.

Francis became president of J.C. Penney on Oct. 4. His appointment was seen as the handiwork of then-incoming CEO Johnson, who is himself a former Target executive. No reason was given for Francis’ departure. In a statement, Johnson said: "We thank Michael for his hard work at J.C. Penney and wish him the best in his future endeavors."

Johnson lured Francis away from Target, where he served as chief marketing officer, and was credited with enhancing the retailer’s fun and hip image. At J.C. Penney, he was responsible for all merchandising, marketing, planning and allocation, and product development and sourcing functions. In announcing the appointment, Johnson said Francis had the vision "to reimagine the department store experience.”

Francis is the first top executive to leave since Johnson took charge of J.C. Penney last year.

J.C. Penney is in the midst of a vast transformation, which is being led by Johnson. The company reported a $163 million first-quarter loss and has recently been backing off on its new pricing strategy, bringing back some promotions. Shares of J.C. Penney fell nearly 6% in after-hours trading Monday on the news of Francis’ departure.

Francis began his marketing career in 1985 with Marshall Field’s, which in 1990 was acquired by Target. He was promoted to EVP marketing at Target in 2001, and was named CMO in 2008. In January 2011, he was charged with overseeing with Target’s entrance into the Canadian market.

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