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Macy’s plans 4% boost in holiday hiring

BY Dan Berthiaume

Cincinnati — Macy’s, Inc. plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season. The company’s 2013 seasonal hiring plan will bring on approximately 4% more temporary workers than the 80,000 holiday employees it hired in 2012.

Seasonal associates at Macy’s and Bloomingdale’s serve customers on the selling floor, work in store operations positions, interact with customers via the telephone in call centers, and staff the distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online. In particular, Macy’s says the seasonal workforce has grown in recent years in the company’s network of online fulfillment centers in support of increased sales generated by the company’s omni-channel business strategy.

In 2013, approximately 6,600 of the 83,000 total seasonal positions will be based in the retailer’s four online fulfillment centers. In addition, approximately 1,200 seasonal positions will be assigned to work in the fulfillment areas of the 500 Macy’s stores that are equipped to fill and ship orders directly to customers. In some cases, temporary seasonal associates are offered open year-round positions based on their skills and performance over the holiday season.

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GameStop to hire 17K for console launches, holidays

BY Dan Berthiaume

Grapevine, Texas – GameStop plans to hire approximately 17,000 employees nationwide as the company prepares for the upcoming PlayStation 4 and Xbox One console launches, as well as the holiday shopping season.

The positions GameStop is currently recruiting for include in-store game advisors, consumer electronic technicians within its refurbishment operation center, and warehouse personnel within the company’s two distribution centers. This year’s total number of seasonal hires is in line with the number of hires GameStop made during the same period in 2012.

“Providing our customers a great experience is of paramount importance when it comes to defining who GameStop is as a retailer and delivering the total value we offer our customers,” said Mike Buskey, senior VP of human resources at GameStop. “The holiday season is our busiest time of the year, accounting for approximately 40% of our annual revenue. As we near the 2013 holiday season, and the upcoming launches of the PS4 and Xbox One consoles, it is critical that we attract and retain high quality-talent both in our stores as well as in our consumer electronics refurbishment and distribution centers.”

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Shop.org board elects OfficeMax chief digital officer

BY Dan Berthiaume

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Naperville, Ill. — Jim Barr, executive VP and chief digital officer of OfficeMax Inc., has been elected to the board of directors of Shop.org, where he will serve a two-year term. Barr joined OfficeMax in his current role in November 2011.

"It’s an honor to join the Shop.org board and help to play a role in advancing the organization’s strategic mission, including helping to address the challenges and opportunities most pressing to us within the digital retail industry," said Barr. "As advances in technology allow consumers and businesses to shop in new ways, we also have the opportunity to reach our customers in new ways to engage them and build deeper brand loyalty. Shop.org plays a crucial role in fostering the insights and dialogue needed to position online and omni-channel retailing to succeed."

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