OPERATIONS

Macy’s plans 4% boost in holiday hiring

BY Dan Berthiaume

Cincinnati — Macy’s, Inc. plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season. The company’s 2013 seasonal hiring plan will bring on approximately 4% more temporary workers than the 80,000 holiday employees it hired in 2012.

Seasonal associates at Macy’s and Bloomingdale’s serve customers on the selling floor, work in store operations positions, interact with customers via the telephone in call centers, and staff the distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online. In particular, Macy’s says the seasonal workforce has grown in recent years in the company’s network of online fulfillment centers in support of increased sales generated by the company’s omni-channel business strategy.

In 2013, approximately 6,600 of the 83,000 total seasonal positions will be based in the retailer’s four online fulfillment centers. In addition, approximately 1,200 seasonal positions will be assigned to work in the fulfillment areas of the 500 Macy’s stores that are equipped to fill and ship orders directly to customers. In some cases, temporary seasonal associates are offered open year-round positions based on their skills and performance over the holiday season.

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REAL ESTATE

Von Maur to open its first Alabama store

BY Dan Berthiaume

Davenport, Iowa — Von Maur Department Stores will open its 29th store at Riverchase Galleria Mall in Hoover, Ala., on Nov. 2. Located just outside of Birmingham, Ala., the three-level, 185,000-sq.-ft. store will be the company’s first location in Alabama and will become one of Von Maur’s largest stores in the country.

Located at the mall’s former Macy’s location, the store underwent a full reconstruction and now the exterior boasts Von Maur’s signature exterior brick facade with arching entryways. Inside, open expansive floor plans accentuate Von Maur’s residential ambiance, complete with antiques, original artwork and music from the store’s grand piano. New department design in shoes, juniors, handbags and lingerie add to the shopping experience. Other features include an interactive, life-sized tree in the children’s department and an antique pub, motorcycle and multiple televisions will in the men’s areas.

"We’re excited to continue growing the Von Maur brand throughout the Southeast and to open our first Alabama location at the number one shopping location in the state," said Jim von Maur, president of Von Maur. "Riverchase Galleria Mall’s excellent mix of retailers, hotel accommodations and business offices is a great draw within the region, and we look forward to introducing shoppers to the style, service and experience our loyal customers across the country have come to know and love."

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OPERATIONS

GameStop to hire 17K for console launches, holidays

BY Dan Berthiaume

Grapevine, Texas – GameStop plans to hire approximately 17,000 employees nationwide as the company prepares for the upcoming PlayStation 4 and Xbox One console launches, as well as the holiday shopping season.

The positions GameStop is currently recruiting for include in-store game advisors, consumer electronic technicians within its refurbishment operation center, and warehouse personnel within the company’s two distribution centers. This year’s total number of seasonal hires is in line with the number of hires GameStop made during the same period in 2012.

“Providing our customers a great experience is of paramount importance when it comes to defining who GameStop is as a retailer and delivering the total value we offer our customers,” said Mike Buskey, senior VP of human resources at GameStop. “The holiday season is our busiest time of the year, accounting for approximately 40% of our annual revenue. As we near the 2013 holiday season, and the upcoming launches of the PS4 and Xbox One consoles, it is critical that we attract and retain high quality-talent both in our stores as well as in our consumer electronics refurbishment and distribution centers.”

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