OPERATIONS

Macy’s reaches accord on racial profiling allegations

BY Marianne Wilson

New York — Macy’s Inc. has agreed to pay $650,000 to settle allegations of racial profiling at its flagship store in Manhattan.

Under the agreement with New York’s attorney general, the company will initiate enhanced training and education for its loss prevention and sales associates.

“We also will be adopting an expanded role for our security monitor to help ensure that we have the right policies and procedures in place, and that we are constantly reviewing our compliance with them,” the retailer said in a statement.

The New York attorney general’s Civil Rights Bureau opened an investigation into Macy’s in February 2013 after receiving several complaints from minority customers. The office recorded complaints from 18 African-American, Latino and other ethnic minority customers who alleged they were detained at Macy’s stores between 2007 and 2013, despite not having stolen or attempted to steal any merchandise.

"To be clear, our company’s policies strictly prohibit any form of discrimination or racial profiling and any occurrence of such behavior will not be tolerated in our organization," Macy’s said in its statement.

The agreement with Macy’s comes on the heels of a similar agreement the attorney general’s Civil Rights Bureau reached with Barneys.

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Gordmans names former Stage Stores chief exec as CEO

BY Marianne Wilson

Omaha, Neb. — Gordmans Stores has named Andrew T. Hall president and CEO, effective Aug. 19. He also was appointed to the company’s board of directors.

Hall, 53, was president and chief executive officer of Stage Stores, from 2008 to 2012 and served as its president and COO from 2006 to 2008. At Gordmans, he succeeds T. Scott King, Gordmans’ chairman of the board, who has been serving as interim president and CEO since March 2014.

"Andy brings deep knowledge and expertise in the department store and everyday low price categories. He has a strong operational and financial background with a proven record of leading high-caliber teams. He is uniquely qualified to lead Gordmans’ strategic omnichannel expansion," said King.

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Uber launches drugstore delivery service

BY Katherine Boccaccio

New York — Taxi app company Uber introduced a trial service on Tuesday, offering on-demand delivery of medicine, toiletries and other drugstore products.

Uber is testing the "Uber Corner Store" over the next few weeks in parts of Washington, DC.

The service works like this: after toggling to the "Corner Store" option in the Uber app and requesting a driver, Uber sends you a text message with a link to a list of items available for purchase. An Uber driver then calls you to take your order, and upon delivery, the purchase is charged to your Uber account.

Uber is working to expand beyond personal transportation; the company launched a courier service in Manhattan earlier this year, joining companies like Amazon and Google, which have already introduced same-day deliver in select cities for groceries, household products and a variety of other items.

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