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Manhattan Associates signs, expands retailer implementations in Q4

BY Dan Berthiaume

Atlanta – Supply chain technology provider Manhattan Associates Inc. both signed and expanded implementation agreements with a number of retail clients during fourth quarter 2013. New retail clients signed during the quarter include Arcadia Group, Body Central Stores, Desigual, and Woodcraft Supply.

In addition, Manhattan expanded relationships with existing retail customers such as Aldi, Belk, Cornerstone Brands, Devanlay SA (Lacoste), HEB Grocery, Phillips-Van Heusen, and Toys "R" Us.

“We’re very pleased with our 2013 fourth quarter and full year financial performance and operating metrics,” said Eddie Capel, Manhattan Associates president and CEO. “As important, we significantly strengthened the company and improved our market position.”

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Smarthome implements 360price for competitive price intelligence

BY Dan Berthiaume

Irvine, Calif. — Home automation product retailer Smarthome has deployed the 360pi 360price solution, providing the retailer with pricing intelligence for 3,000 SKUs in near real-time. Smarthome had built an in-house solution to compete with the SKUs carried by the large online pure-plays, but these SKUs only accounted for a fraction of its revenues.

More importantly, Smarthome needed a reliable solution to address its direct competitive set, those retailers focused expressly on the home automation market.

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Study: U.S. retailers’ online sales to hit $50 billion by 2020

BY Marianne Wilson

New York — International sales from U.S. online retailers will jump from $11 billion in 2014 to almost $50 billion by 2020, which would make up 16% of the overall U.S. online retail market, according to a new report by OC&C Strategy Consultants.

The OC&C “The Global Retail e-mpire” report, done in collaboration with Google, details the growth opportunity for U.S. online retailers to expand their international presence in order to access new customers and drive revenue. It found that international customers are turning to the U.S. for entertainment, electronics, fashion and general merchandise. Brazil has demonstrated the most growth in international searches for U.S retailers at 425, followed by Australia (39%), Mexico (38%) and Italy (37%).

While international sales for U.S. online retailers will only reach 7% of total volumes this year, OC&C’s analysis suggests that these numbers could more than double within the decade and could reach 16% by 2020.

Leading online retailers, such as eBay and Amazon, have had significant e-commerce market share across the largest international markets over the last several years, and reported that more than 50% of their sales are already coming from overseas.

“It’s not surprising that our analysis suggests that the largest, most popular U.S. retailers have a concentrated presence overseas. What is surprising is that for the first time our research reveals that smaller U.S. online pureplay retailers, such as Etsy and Snapfish, are demonstrating rapid international growth; Etsy has now reached the Top 10 most sought out U.S. retailers based on international searches,” said Rambaut Fairley at OC&C Strategy Consultants.

OC&C’s research has determined that U.S. retailers, unlike many of their overseas peers, are leading the way in successfully internationalizing their e-commerce sites. Forty percent of U.S. ecommerce brands have reported reaching more than 50 countries with their goods and services, and another 40% have designed their websites to specifically target Spanish-speaking and other local language customers.

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