OPERATIONS

Meijer names new president

BY Staff Writer

Grand Rapids, Mich. — Meijer said Tuesday it has named J.K. Symancyk president of the company, effective Feb. 3. Symancyk was named COO of Meijer last year.

“I am pleased to introduce J. K. as our next company president," said Hank Meijer, co-chairman and CEO. "J. K. has been a key member of our leadership team, including most recently as our COO, and he has played an important role in the growth and success of Meijer since joining us in 2006."

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B.Rogers says:
May-18-2013 08:05 am

I agree of this efforts of
I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - Brenda Lee Reed

B.Rogers says:
May-18-2013 08:05 am

I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - Brenda Lee Reed

B.Rogers says:
May-15-2013 12:16 am

I agree of this efforts of
I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - James Stuckey

B.Rogers says:
May-15-2013 12:16 am

I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - James Stuckey

B.Rogers says:
May-14-2013 03:58 am

I agree of this efforts of
I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - Casa Sandoval

B.Rogers says:
May-14-2013 01:02 am

I agree of this efforts of
I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - Casa Sandoval

B.Rogers says:
May-14-2013 03:58 am

I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - Casa Sandoval

B.Rogers says:
May-14-2013 01:02 am

I agree of this efforts of the company.Based on his work experiences, he will surely be an asset to the company. - Casa Sandoval

P.Lopez says:
Apr-10-2013 11:18 am

chatrandom
Cooking demonstrations and product sampling allow visitors to experience the wide variety of spices and flavors featured in the store. chatrandom

P.Lopez says:
Apr-10-2013 11:18 am

Cooking demonstrations and product sampling allow visitors to experience the wide variety of spices and flavors featured in the store. chatrandom

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FINANCE

Mastercard: Canada trailed U.S. in December sales growth

BY Katherine Boccaccio

New York — A report released Wednesday by MasterCard revealed that Canadian retail sales, which grew just 1.6% in December, trailed the U.S., which also posted less than stellar results for the month.

Sales in the U.S. advanced 2.4% in December.

Canada’s results were particularly disappointing, considering the country’s December sales grew 4.3% in December 2011, according to MasterCard’s SpendingPulse report.

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M.Donovan says:
Apr-19-2013 08:44 am

I noticed a trend in United
I noticed a trend in United States, too. split

M.Donovan says:
Apr-19-2013 08:44 am

I noticed a trend in United States, too. split

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OPERATIONS

LoyaltyPulse: Restaurant rewards increase visits

BY Katherine Boccaccio

Asheville, N.C. — Survey results released Wednesday by loyalty program consultant Loyalogy showed that restaurant rewards programs can increase patron visits by 35%.

According to the LoyaltyPulse U.S. study tracking consumer attitudes and behavior regarding restaurant rewards programs, consumers estimate a restaurant rewards programs would increase their visit rate to a particular restaurant by an average of 35%, and another 65% say they would recommend a restaurant more to others if that restaurant offered an appealing rewards program.

"The LoyaltyPulse study provides clear evidence directly from consumers regarding the effectiveness of restaurant rewards programs and the value associated with using the rewards program data to tailor and target guest e-mail communication," said Dennis Duffy, president of Loyalogy.

Other key findings from the survey include:

  • Four-out-of-five consumers prefer a rewards program with a clearly defined proposition in which they earn points for rewards than a program built solely on periodic, surprise free items;
  • Consumers desire a simple reward program enrollment process in the restaurant and would prefer to supply additional information online after they have left the restaurant;
  • Although consumer wallets are bulging with plastic cards, 60% of respondents stated that they don’t mind carrying a membership card for a rewards program if it’s necessary;
  • While only 10% of respondents have paid a fee to join a restaurant rewards program, fully 50% state they would be willing to do so if the program offered adequate value; and
  • A single rewards program membership covering multiple restaurant brands has significant appeal to consumers. 73% of respondents agreed they would like to have one rewards program membership that was honored at multiple restaurant chains.
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