NCR to install 10,000 self-checkouts in Walmart stores
Duluth, Ga. — NCR Corp. announced that it will be installing 10,000 SelfServ Checkout lanes to more than 1,200 Walmart locations in the United States during 2013.
Financial terms of the deal were not disclosed.
Walmart’s expansion of self-service options continues its commitment to offer customers the choice in how they want to check out, improving the overall checkout and customer service experience.
“Our customers are shopping differently than they ever have, and we’re using innovative technologies like self-checkouts to meet their needs,” said Jeff McAllister, senior VP innovation, Walmart U.S. “Our multiple checkout options give us a unique advantage to provide our customers with the quick, easy and convenient checkout experience they tell us they want.”
NCR is also providing expertise from its Human Factors Engineering group to make the self-checkout experience as easy and convenient as possible through user interface design, configurations, layouts and best practices. To ensure the self-checkout lanes are available for customers, NCR will also provide regular service programs and maintenance to Walmart and Sam’s Club locations across the country.
In a recent independent market study, 64% of self-checkout grocery shoppers and 44% of cashier-assisted shoppers said they believe retailers who offer self-checkout options provide better customer service.
In the same study, 70% of shoppers who use self-checkouts said they would like to see self-checkouts offered at retailers like Walmart and about half of cashier-assisted shoppers said they want self-checkout expanded to mass merchants like Walmart.
Nestlé names new head of nutrition division
VEVEY, Switzerland — Nestlé on Tuesday named Luis Cantarell head of Nestlé Nutrition with the departure of Kurt Schmidt, deputy EVP Nestlé Nutrition, who has decided to leave the company for personal reasons effective Dec. 1.
Cantarell will assume this role in addition to his current responsibilities as president and CEO of Nestlé Health Science. Between 2001 and 2005, he was in charge of Nestlé’s Nutrition Strategic Business Division.
"We respect Kurt Schmidt’s decision, thank him for his valuable contribution during his time at Nestlé and wish him all the best for the future," stated Paul Bulcke, Nestlé CEO. "Luis Cantarell plays an important role in shaping Nestlé’s nutrition, health and wellness vision, and his strong and proven leadership will be of great value to our nutrition business."
JCPenney adds top designers to holiday collection
PLANO, Texas — JCPenney has added limited-engagement collections from Lulu by Lulu Guinness, Jenny Packham and Double Happiness Vivienne Tam to its holiday assortment.
"We partnered with three leading designers to create unique collections that offer affordable luxury during the holidays," said Liz Sweney, chief merchant at jcpenney. "Each stayed true to her signature style to ensure every item reflects its namesake brand. The collections range in price from $8 to $65, making each piece accessible to more customers across the country."
The Lulu collection will include handbags and fashion accessories and will be available for a limited time during the holiday season. An expanded assortment will be available in 2013 as part of a dedicated shop inside JCPenney.
Jenny Packham Boudoir, features elegant pieces perfect for holiday dressing and gifting. From jewelry boxes and bracelets to cosmetic bags and coin purses, her collection offers a touch of sophisticated glamour to any woman’s wardrobe.
Double Happiness Vivienne Tam features Tam’s signature dragon print throughout this vividly colorful collection. Offering items including cosmetic bags, scarves and slippers, Double Happiness Vivienne Tam offers modern style at an affordable price.