NCR launches CPMobile POS solution for specialty retailers; Hobby Superstore in pilot application
Duluth, Ga. — NCR Corp. announced the launch of CPMobile, a mobile retail management solution designed to enable specialty retailers to engage more directly with consumers throughout the sales process and provide a level of customer service that will drive revenue and differentiate them from their competition.
Hobby Superstore, Plantation, Fla., has piloted the CPMobile solution since June 2011. The manager, Emily Mitchell, was interested in a mobile solution to help her staff eliminate lines and congestion at point-of-sale stations and capture important customer information at the time of sale.
“As the holidays approach, I see CPMobile being a huge benefit in being able to have these mobile units and employees set up in different areas of the store to make the checkout process quicker and easier for those who want to purchase just one or two items,” Mitchell said. “This technology also will allow us to better utilize space that once was used as a point-of-sale counter so that we can display additional inventory to generate more sales.”
A scalable and intuitive solution, CPMobile offers full integration with the Radiant CounterPoint retail POS system and is designed to help retailers sell anywhere. Encased in a sled attachment with a bar code scanner and credit card swipe, it operates on any standard fourth generation iPod Touch or iPhone 4 using a 3G or Wifi connection. In addition to providing mobile checkout, CPMobile can also be used to handle returns and item lookup, allowing retailers to consider alternative business processes that do not have to include the traditional POS.
“Implementing a mobile strategy is not just a technology decision, but a key business decision that can dramatically impact a retailers’ bottom line in a positive manner if done properly,” said Christian Nahas, VP, NCR Hospitality and Specialty Retail “We feel passionately about getting retailers and their sales staff out from behind the counter and onto the floor interacting with customers. Going mobile gives retailers the freedom to creatively extend their business and selling strategy in new ways – inside their store, on sidewalks and tent sales, community events and tradeshows – in places where the majority of retail customers gather and want to buy.”
NCR acquired Radiant Systems, in August 2011, positioning the company as NCR’s Hospitality and Specialty industry line of business and market leader with more than 100,000 installations worldwide.
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Wal-Mart annual meeting to discuss business at U.S. stores
Bentonville, Ark. — Wal-Mart Stores will hold its annual meeting in Rogers, Ark., near its Bentonville, Ark., headquarters on Wednesday, and said the meeting focus will be on reversing the decline in its U.S. Walmart stores’ business.
The retailer is also expected to share information about its upcoming holiday strategies and discuss capital spending plans.
Business has been brisk at its Sam’s Club warehouse stores, but its U.S. namesake stores have been on a sales decline for the past two years as continued economic concerns have slowed the typical Walmart customer’s spending.
Retail Orphan Initiative co-founder Greg Buzek honored with national award
Nashville, Tenn. — The Congressional Coalition on Adoption Institute (CCAI) honored IHL president and Retail Orphan Initiative (RetailROI) co-founder Greg Buzek with the first annual Paul Singer Award at the 13th Annual Angels in Adoption Congressional gala. RetailROI is a charitable foundation that was established to help the 400 million orphaned and vulnerable children worldwide.
The award was presented in a ceremony on Oct. 5, in Washington, D.C.
Established in 1999, the Angels in Adoption program was created to raise awareness of adoption and celebrates those who have made a significant impact on the lives of vulnerable children in need of a family. The Congressional Coalition on Adoption is one of the largest coalitions in the nation’s legislature, with over 200 current and former members of Congress participating.
The Paul Singer Award is the newest addition to CCAI’s Angels in Adoption program. It honors business or government leaders who have gone beyond their corporate or agency roles to advocate for better adoption and/or foster care policies worldwide. As an adoptive parent and the former CIO and senior VP of Target Corp. and SuperValu, Singer advocated for orphans nationally and around the world. It is in this spirit that the Paul Singer Award was created.
In 2010, with inspiration and partnership of Paul Singer and Marc Millstein, Buzek co-founded the Retail Orphan Initiative, which leverages the power and influence of retailers to benefit orphans and vulnerable children worldwide.