News

Neiman Marcus selects Infosys Technologies as strategic sourcing partner

BY CSA STAFF

Dallas Neiman Marcus has selected Infosys Technologies (INFY) as strategic sourcing partner for providing application development and maintenance services for business applications across their stores, online and catalogue business operations.

With a focus on cost-optimization, increased flexibility, speed and innovation while improving quality and customer service, the Infosys solution was in alignment with Neiman Marcus’ vision and overall requirements. The luxury retailer was seeking ways to leverage its investment in IT and business application services, bringing in process improvements to align with the changing market and consumer trends and becoming more cost-efficient in their operations.

“By partnering with Infosys and leveraging its rich retail expertise, we are able to stay focused on serving the unique needs of the luxury market, providing our customers with distinctive merchandise and superior service as well as staying committed to productivity improvement,” said Phillip Maxwell, senior VP and CIO, Neiman Marcus.

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FINANCE

Consumer Sentiment Index declined in October

BY CSA STAFF

Ann Arbor, Mich. — The Thomson Reuters/University of Michigan preliminary index of consumer sentiment, released Friday, showed that confidence among U.S. consumers unexpectedly declined in October, with Americans more pessimistic about current economic conditions.

The index decreased to 67.9, the lowest since July, from 68.2 in September.

Unemployment projected to remain above 9% through next year may keep weighing on sentiment and make Americans reluctant to ramp up their spending, which accounts for 70% of the economy.

The Thomson Reuters sentiment index averaged 89 in the five years leading up to the recession that began in December 2007 and has yet to reach that level since the recovery began in June 2009.

Separate figures from the Labor Department on Friday showed consumer prices rose 0.1% in September, less than forecast. The Commerce Department said Friday that retail sales climbed more than forecast in September; spending rose 0.6% following a 0.7% gain in August that was larger than previously estimated.

Consumer expectations for six months from now, which more closely projects the direction of consumer spending, rose to 64.6 from 60.9, which was the lowest since March 2009, according to the Friday sentiment index.

The survey’s measure of current conditions, which reflects Americans’ perceptions of their financial situation and whether it is a good time to buy big-ticket items such as cars, dropped to 73, the lowest since November, from 79.6 in the previous month.

Other index results showed that consumers expect an inflation rate of 2.6% over the next 12 months, compared with 2.2% projected in September.

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STORE SPACES

McDonald’s targets LEED Gold for California site

BY CSA STAFF

New York City — A renovated McDonald’s in Riverside, Calif., became the first McDonald’s west of the Mississippi, and the fourth in the United Sates, to seek LEED (Leadership in Energy and Environmental Design) Gold certification.

The building, which has stood as a McDonald’s restaurant for 44 years, reopened after a renovation that made the building more sustainable and energy-efficient. The new green features include:

  • Light colored hardscape to reduce heat emissions from site;
  • Native drought tolerant plants to reduce water consumption by landscape;
  • Low flow plumbing fixtures to reduce water usage;
  • Installation of 294 photovoltaic panels to generate a percentage of the restaurant’s power consumption; and
  • Recycled denim insulation inside the building.

The restaurant features an interactive touch-screen display for visitors to learn about the building, environmental sustainability, and how individuals can reduce their carbon footprint.

Other LEED-certified McDonald’s restaurants are located in Cary, N.C., Savannah, Ga., and Chicago. The Riverside restaurant expects to receive LEED certification within one year.

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