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Newegg and QVC top Gomez web poll

BY CSA STAFF

New York City — Newegg and QVC took top honors in the retail category in Compuware Gomez’s Best of the Web 2010 Awards, which honor the strongest web performers across various industries. The retail winners were determined based on the annual cumulative response time, availability and consistency of their web and mobile sites, as well as multi-step business process transactions.

In retail, Newegg and QVC tied for the “One Web” Award (reflects uniform excellence across both web experiences, “traditional” as well as mobile). And for the second year in a row, Newegg received the "Web Gold" award, which reflects website and business process transactions only. QVC also received the Mobile Site Performance Award.

The report noted that after a flat 2009, 2010 retail e-commerce revenue rose 10% in 2010, with spending reaching $142.5 billion. Unique visitors to e-commerce sites increased 15% versus a year ago.

Click here to read the full report.

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JDA Software and Gladson in strategic alliance

BY CSA STAFF

Phoenix — JDA Software Group and Gladson announced a strategic alliance to provide combined services to their joint customers in the consumer packaged goods industry.

As a result of the alliance, companies will be better able to more easily streamline their category management processes from the delivery of superior integration between JDA’s category and space management solutions and Gladson’s comprehensive database of product information and images. This renewed alliance builds on a strong five-year working relationship forged by the two companies through the delivery of innovative solutions to the industry.

“One of the key offerings as the result of our alliance is the improved and streamlined delivery of product images into JDA’s images library called PIIX,” said Mark Nation, group VP global alliances, JDA Software. “PIIX offers a more efficient and centralized product characteristic and image file storage update, maintenance and reporting capability and is closely integrated with the Gladson’s delivery system. This integrated delivery of data to the category management community is available exclusively from Gladson for JDA Intactix Knowledge Base clients.”

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Kroger joins paperless coupon service

BY CSA STAFF

WALTHAM, Mass. — Kroger is now offering its shoppers the ability to redeem SavingStar e-coupons when they use their Kroger Plus Card at checkout. According to a press release fromSavingStar, it is the only national paperless grocery coupon service, and the addition of Kroger to the SavingStar network of retailers increases the number of grocery and drug stores offering their customers digital coupons through SavingStar to more than 24,000 stores nationwide.

“In today’s digital world, many shoppers want to save on groceries but don’t have the time or desire to print or clip paper coupons. SavingStar makes it easy and convenient for people to save money on groceries with a service that fits their lifestyle,” said David Rochon, CEO of SavingStar. “Kroger shoppers can now get additional savings from SavingStar by selecting eCoupons online or through their smart phones – even while walking the aisles in the store.”

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