OPERATIONS

Newk’s Express Cafe chooses HotSchedules’ web-based solution for labor management

BY CSA STAFF

Austin, Texas HotSchedules today announced that fast-casual restaurant operator Newk’s Express Cafe has chosen its online employee scheduling and labor management solution.

Prior to selecting HotSchedules, Newk’s stores were using a variety of different scheduling methods. The lack of a unified solution was time-consuming for management, difficult to teach to new employees, and required continuous updating and maintenance to remain accurate.

“We were looking for a user-friendly solution that would allow our management teams to schedule quickly and more efficiently,” said Chris Newcomb, co-founder, Newk’s, which has 27 units. “From the numerous ways that employees can access their schedules to the powerful Digital Logbook, HotSchedules has made work easier for our team at all levels.”

With HotSchedules’ scheduling and labor management solution at their fingertips, Newk’s managers and staff have experienced cost- and time-saving scheduling, improved logbooks, and enhanced communication: The HotSchedules online portal provides a quick and centralized way for managers, employees, and corporate executives to communicate, keeping the entire Newk’s team on the same page at all times.

“Newk’s has seen immediate benefits since the switch, including decreased payroll thanks to labor-tracking tools and reports,” Newcomb said “Our hourly employees value the ability to access and request changes to an up-to-date schedule online, and the more efficient scheduling process has freed up time for our management team to focus on key operational issues and building sales.”

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Fitting room goes high-tech at Macy’s

BY CSA STAFF

NEW YORK – Macy’s has partnered with marketing comany LBi to crate a state-of-the-art experience that bridges the customer’s experience in-store with their connected world, allowing them to shop the future through a full digital commerce experience, LBi reported.

Located at Macy’s flagship store in Herald Square, the Macy’s Magic Fitting Room features a large-scale mirror with multi-touch technology that interacts with a multi-touch tablet and lets customers browse, shop and "try-on" the latest must-have items virtually. Customers can search across the stores collection of clothing and then send the whole experience to their Facebook page, cell phone or email and then shop the looks at the store itself.

"We couldn’t be happier with the Magic Fitting Room," said Joe Feczko, SVP innovation for Macy’s marketing. "Reaching out to and engaging with the digital savvy, young consumer is something all retailers are striving to do. The Magic Fitting Room marries together our goals as a marketer and consumer’s expectations perfectly."

The Fitting Room will remain at the flagship store until November.

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Black & Decker redesigns the DustBuster

BY CSA STAFF

TOWSON, Md. Black & Decker announced the redesigned line of one of its most well-known products, the DustBuster.

According to the company, the 14.4 V (CHV1410) and 15.6 V (CHV1510) models boast an innovative shape that allow users to operate the tool in ways that traditionally-shaped hand vacs haven’t performed.

Black & Decker’s redesigned DustBuster line is backed by a two-year warranty, and is available beginning in October at major retail stores nationwide.  Prices and features for the 9.6 V (CWV9610), 9.6 V (CHV9610), 12 V (CHV1210), 14.4 V (CHV1410) and 15.6 V (CHV1510) will vary per model, ranging from $29.99 to $44.99.

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